Superior Dodge Chrysler Jeep of Conway
Conway, AR
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Jacob was great before we even arrived. Had the vehicle set up and ready for us to look over. He was very educated on the vehicle and overall a great pleasure to work with. We had looked all day, and Jacob set up and ready for us to look over. He was very educated on the vehicle and overall a great pleasure to work with. We had looked all day, and Jacob is the main reason we bought this vehicle type from that dealership. More
Brain T. Is a man of his word. If he tells you he will do something he will deliver. Thanks for being a man of your word!! Thanks , Scot Davis do something he will deliver. Thanks for being a man of your word!! Thanks , Scot Davis More
I traded my diesel in on a 50th anniversary challenger. I knew what I wanted, but had trouble finding it. Robby showed me the anniversary edition on the showroom. He answered all of the many questions I had. knew what I wanted, but had trouble finding it. Robby showed me the anniversary edition on the showroom. He answered all of the many questions I had. He was very patient, and unlike other dealers, he was never pushy. When I told him I needed a minute, he would disappear until I needed him again. He respected my time and was more than willing to help. When I asked about driving one, Brian the manager had the salesmen quickly get it off the showroom and outside. Once I made my mind up hours later, Kameron was great to deal with. Kameron got the numbers where they needed to be. I have bought 4 vehicles from superior now, and this was the best experience yet. Thank you everyone for the excellent purchase experience. More
Above and Beyond Customer Service I lost a taillight Assembly somewhere in Little Rock. Called and spoke with parts department he was adamant that he left at 6:00 pm and then transfer I lost a taillight Assembly somewhere in Little Rock. Called and spoke with parts department he was adamant that he left at 6:00 pm and then transferred me to Calvin to see if he could help me put one on it was 5:40 I was in Mayflower and it was dark, parts said I could pay with my debit card so I pulled off and gave it to him because he left at 6:00pm. I got to the dealership 5:57 and Calvin was waiting we put it on and I was on my way. It was dark and I still had to drive to Clarksville, I want to say thanks to Calvin for going WAY ABOVE CUSTOMER SERVICE and when I trade my 2009 Dodge Ram in it will be with Superior for this very reason again thanks for having such a wonderful employee More
Customer Service and Options Kim, Lindsay, and Kameron were awesome! I came in picked a truck and had it in the driveway in time to get my kids from school. Superior's customer se Kim, Lindsay, and Kameron were awesome! I came in picked a truck and had it in the driveway in time to get my kids from school. Superior's customer service is second to none. Lindsey McHenry is the best sales person I have ever dealt with. Knowledgeable, friendly, truthful, efficient, and she really enjoys her job. It was such a pleasure dealing with her. Kim called me almost immediately after I inquired online to set up a time for me to meet Lindsey. Once decisions were made I met Kameron in finance and it literally took 3 minutes to sign and get my keys because he had everything ready and very organized. These three people showed great team and selfless characteristics and made me feel like the only customer on the lot. Thanks guys and I will be using Superior in Conway for all the rest of my vehicle purchases. It was the easiest car buying experience I have ever had. Thanks you guys and Happy Thanksgiving! More
Excellent Had a good experience dealing with Terry and superior, I would definitely recommend any of my friends and family on buying a new or used vehicle Had a good experience dealing with Terry and superior, I would definitely recommend any of my friends and family on buying a new or used vehicle More
Best Dealership I've ever been to! I found Kim Sims name under the JL forums and she gave me the best price I could find within a 7 hour drive. It was not only the best price, but she k I found Kim Sims name under the JL forums and she gave me the best price I could find within a 7 hour drive. It was not only the best price, but she killed the competition. I will definitely do business here again! Once we arrived at the dealership, Terry Brown took us for a test drive in the Wrangler that was specifically built for me and my wife. He took his time and gave us every detail about the Jeep and answered every single question we had without skipping a beat. He was super friendly and very knowledgeable compared to all of the other sales associates we've encountered at competing dealerships. I would highly suggest recommending him as your sales guy. As for the finance department, we dealt with Kameron Camp. He was just as friendly and knowledgeable. He wasn't pushy and gave us multiple options along with a discount to help us out a bit. So we decided to purchase the extended warranty when we weren't even considering it. Thanks for Everything! More
Amazing service, I'm so happy with our new car!! Terry Brown and Superior Dodge is the only way to buy a new\used awesome Vehicle. Very satisfied. I will be referring friends and family!!! Terry Brown and Superior Dodge is the only way to buy a new\used awesome Vehicle. Very satisfied. I will be referring friends and family!!! More
New 19 Rebel LEAKING WATER INSIDE W/MOLD My appointment was scheduled a week ahead and needed a truck for loaner. Told me car was all they had night before. Call to set up appointment again a My appointment was scheduled a week ahead and needed a truck for loaner. Told me car was all they had night before. Call to set up appointment again and now on waiting list. Wouldn’t go back to this dealership or another dodge dealer. Fiat,Chrysler,Ram corporation knows and really aren’t much help either. No work standards for these issues they say it is dependant on the dealer you use for what they will do for you. Sorry but if MOLD was growing in someone’s daily use vehicle that has CHILDREN in it daily I would help a little quicker unless they have too many with water leaks?? Also jack under seat was rusted. First dealership I tried couldn’t find leak and told me they cleaned carpet which is not a new vehicle but anyway the rust stains are still in carpet under passenger seat. They have no problem letting you drive a new a few days if your interested in buying but after you bought it’s a miracle to get at least a base model truck to borrow while they fix the issue which is manufactures fault not to mention I’m out money going back and switching all my tools and ladders to another vehicle. So now they dig into my pocket some more. Also first loaner truck I got from different dealer it had NO gas I had to hit first gas station near!!!!!!! Sorry but this is not what I paid to get into! More
Excellent Friendly Service! When purchasing my new vehicle, the workers at Superior Dodge made it such an easy process because they were so welcoming and so friendly to their cus When purchasing my new vehicle, the workers at Superior Dodge made it such an easy process because they were so welcoming and so friendly to their customers. More