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Superior Dodge Chrysler Jeep of Conway
Conway, AR
384 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 384 reviews
March 01, 2023
Our purchase went as smooth as a person could hope for. Everything was up front on dealing with price, trade in, and financing. Dealership met all our expectations. Everything was up front on dealing with price, trade in, and financing. Dealership met all our expectations. More
by David & Monique
Employees Worked With
Brandon Walters, Robby Voss
February 22, 2023
I'm no longer interested in buying a car from Superior Dodge, but their service department remains excellent, begining with the Service Adviser, Doug Hebert. He was very profesional and easy to work with Dodge, but their service department remains excellent, begining with the Service Adviser, Doug Hebert. He was very profesional and easy to work with, a good fellow. More
by joernone
Employees Worked With
Doug Hebert
January 04, 2023
Just purchased 7th vehicle from this dealership, and once again it was a great experience. Everyone was very helpful and friendly. Thanks to Brian (GM), Christian (salesman), Kameron (finance), Paul and Loga again it was a great experience. Everyone was very helpful and friendly. Thanks to Brian (GM), Christian (salesman), Kameron (finance), Paul and Logan (parts), and Aaron (service) for being so helpful during my buying experience. Definitely not my last purchase at this dealership. More
by RichardF
Employees Worked With
Paul, Logan, Aaron, Kameron Camp, Brian Tusieseina, Christian Cox
December 30, 2022
If I could leave a negative star review, I would in a hearbeat. They advertised a truck that was not at all what we purchased and we did not realize that it did not have many features they advertised it hearbeat. They advertised a truck that was not at all what we purchased and we did not realize that it did not have many features they advertised it having until after we secured our own financing so we were locked in and stuck with a truck we are far from pleased with. Then they were unhappy about my husband asking for a 2" inch trailer ball and a 6 way trailer light plug despite giving them full asking price. Then they couldn't even fill up the 20 gallon tank of gas and the sales rep acted like it was a big deal so my husband said xxxx it and left. We absolutely will not be back and do not recommend this dealership at all. You will be better off going somewhere else. Anywhere else has got to be better than this place. Maybe then you'll actually get what's advertised online. More
by constance
Employees Worked With
Clay Lloyd
September 13, 2022
I RECENTLY BOUGHT A 2017 MUSTANG, IT WAS VERY CLEAN, GREAT DETAIL JOB ON IT...EVERYTHING WENT SMOOTHLY, I HIGHLY RECOMMEND THIS STORE FOR YOUR HOT ROD CARS AND TRUCKS! GREAT DETAIL JOB ON IT...EVERYTHING WENT SMOOTHLY, I HIGHLY RECOMMEND THIS STORE FOR YOUR HOT ROD CARS AND TRUCKS! More
by J-MAN
Employees Worked With
Brandon Walters, Robby Voss, Brian Tusieseina
August 24, 2022
I would have given them a zero if I could. I was in to get my air shocks replaced after an accident (which involved no mechanical, just cosmetic & suspension damage). My truck was running perf I was in to get my air shocks replaced after an accident (which involved no mechanical, just cosmetic & suspension damage). My truck was running perfectly after the accident, & at the collision repair shop I initially took it to. After the dealership got it, it suspiciously wouldn’t start. After purging my fuel tank, lines, & spark plugs, it still doesn’t start! They will take no blame I am finally forced to hire a tow truck to take my truck to a reputable mechanic before they ruin anything else! More
by Echo
Employees Worked With
Eric Hunt & the service department manager.
August 21, 2022
We purchased a handicap van from a private party and drove over 3 hours to pick it up. We immediately started having trouble with the van shifting, The people I bought it from contacted Superior Dodge C drove over 3 hours to pick it up. We immediately started having trouble with the van shifting, The people I bought it from contacted Superior Dodge Chrysler Jeep Ram in Conway and Eric said to have us come over right away and he would get it checked out for us. Eric Hunt got the van in right away and the mechanic Terry Hall knowing we were worried reassured us he would get everything checked out and get to the bottom of the problem. He not only found out that there was a connection loose. Terry also resurfaced the front rotors that were bad a safety issue and programmed our new key fobs while we waited. We left feeling safe and more comfortable with our purchase. Thank you, Eric Hunt and Terry Hall for getting us in on Saturday at the last minute and taking such good care of our new van. More
by Paige123
Employees Worked With
Eric Hunt, Terry Hall
August 15, 2022
Devin at superior was really good to work with. Made the whole process very easy! Only thing is I remember seeing and add saying there was a special that you can get your sales tax paid. I asked ab Made the whole process very easy! Only thing is I remember seeing and add saying there was a special that you can get your sales tax paid. I asked about this but was just told I don’t know and then was never mentioned again. My brother just bought a truck from Superior Chevrolet 2 days later which is owned by the same company right next door. They said that there is definitely a promotion right now on Sales tax paid. If your running a promotion why not tell them while they are literally signing to buy a car? Or act like you don’t know when they ask! More
by jlb152002
Employees Worked With
Devin
