Superior Dodge Chrysler Jeep of Conway
Conway, AR
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Terry Brown. Great working with this guy. Great knowledge about the product and easy to talk to. He did not use high pressure tactics and was patient and respectfu Great working with this guy. Great knowledge about the product and easy to talk to. He did not use high pressure tactics and was patient and respectful with my family. Great with my two year old son as well. More
Great sales team. No pressure Best car buying experience in a long time. Hank our salesman did a great job. He wasn’t pushy at all. He knew about the cars and did everything he sai Best car buying experience in a long time. Hank our salesman did a great job. He wasn’t pushy at all. He knew about the cars and did everything he said he would. Would highly recommended to anyone looking for a car shop here first. More
Great amazing!!!! This has been the best experience I have ever had with a dealership will not go anywhere else! They did whatever they could to make sure we were happy This has been the best experience I have ever had with a dealership will not go anywhere else! They did whatever they could to make sure we were happy! More
Wonderful and friendly staff, great service! Would definitely purchase from here again, sales staff was very friendly and answered all of our questions, was very helpful in showing us what we wer Would definitely purchase from here again, sales staff was very friendly and answered all of our questions, was very helpful in showing us what we were looking for! They were very patient with us as it took a couple days to decide what we wanted, and was also patient with our very energetic 2 year old! Thanks again Christina and Terry! More
Terry and my finance person were AMAZING! Terry followed up and worked with me consistently to get me in my dream car! The professionalism and the hard work that this team put into helping me Terry followed up and worked with me consistently to get me in my dream car! The professionalism and the hard work that this team put into helping me secure my dream car was much appreciated and very refreshing! Go see Terry Brown at Superior Dodge and get your dream car! More
New Jeep We had multiple issues with a used vehicle. In service, Christian was one of the best service advisors I've ever dealt with every time I came in. Kame We had multiple issues with a used vehicle. In service, Christian was one of the best service advisors I've ever dealt with every time I came in. Kameron and the sales manager were very helpful and got us exactly what we needed and we are very happy with our new Jeep. They were very patient and worked with us to resolve the situation. We've now bought a couple vehicles from him and definitely recommend him! More
Amazing and couldn't ask for anything more. Superior went above and beyond my expectations. I've bought alot of vehicles,this was by far the easiest and most enjoyable experience. I would highly Superior went above and beyond my expectations. I've bought alot of vehicles,this was by far the easiest and most enjoyable experience. I would highly recommend Superior. More
No haggle transaction Very transparent , no haggle and stress free process. All done over the internet at the best price in five states surrounding My home state of Oklahom Very transparent , no haggle and stress free process. All done over the internet at the best price in five states surrounding My home state of Oklahoma. More
3 long years Update: John has reached out to me to make things right. I have been assured that additional training has been provided to avoid this situation in the Update: John has reached out to me to make things right. I have been assured that additional training has been provided to avoid this situation in the future. I am giving the dealership the opportunity to make things right and will update with future interactions. My initial purchase, in 2015, was amazing. I worked with a wonderful sales woman that has since moved on. My first year I remained completely loyal to this dealership. I even drove an hour for an oil change. At this point customer service began to slip. Service by far has the worst customer service. Long waits, days without return calls and just down right rude employees. Fast forward to a few weeks ago. I had to return to the dealership for a new key. While waiting on my service to be completed, I asked for the sales woman I had previously worked with. It was at that time I was informed that she no longer worked there and they stuck me with the worst salesman EVER, Randall. Randall was very short, made me feel rushed and didn't take the time to address concerns I had. He left me alone in his office for a very long time. I eventually went and found the GM who was able to make things move a little faster. Fast forward to today. I called with some questions and I spoke with Justin in finance. Justin is rude and acts as if he doesn't have time to deal with you. This dealership only cares about making a sale. I will never ever recommend, purchase or have any service done at this dealership. I could go on and on about bad experiences but I don't have the time. Buyers beware!! If you decide to gamble with this dealership make sure you use Kit in finance, Mark in service or GM is very helpful. More
Great employees who take care of you and work with you Kameron is Mr. Fix it! Had some issues with a previous vehicle and the staff was very helpful getting us out of it and into a new one. They were very Kameron is Mr. Fix it! Had some issues with a previous vehicle and the staff was very helpful getting us out of it and into a new one. They were very patient with our frustrations and helped get my wife into what she wanted. Always a good experience at superior which ya cant really say about most dealerships. More