Superior Chevrolet Conway

Great Purchase Experience Sherissa Potter was an outstanding Sales Consultant! She was patient and understood the need to find the right car! Thank you for taking the time to Sherissa Potter was an outstanding Sales Consultant! She was patient and understood the need to find the right car! Thank you for taking the time to make the sales experience perfect! I would definitely purchase a car from you again! More

CARJACKED?!? After a 30 minute or so oil change and tire rotation, my car "vanished for 3 hours!!!" No one would tell me where it was or why it was gone. They ju After a 30 minute or so oil change and tire rotation, my car "vanished for 3 hours!!!" No one would tell me where it was or why it was gone. They just ignored me! After 3 hours, my car reappeared. . . DAMAGED!!!! They did NOTHING ABOUT IT AND overcharged me for the oil change !! The receptionist was pleasant, so was Mary, who checked me in. That was the ONLY thing positive about my experience. More

Absolute ripoff. A complete and total ripoff. They wanted to charge me $4000 for a job that cost $2500 at another local mechanic. Terrible service. They largely ign A complete and total ripoff. They wanted to charge me $4000 for a job that cost $2500 at another local mechanic. Terrible service. They largely ignored me when I was there. Save yourself and go ANYWHERE ELSE. More

Damaged my Car A jack mistake during routine maintenance damaged the body of my car. Nobody bothered to tell me when it happened and I didn't notice until I got home A jack mistake during routine maintenance damaged the body of my car. Nobody bothered to tell me when it happened and I didn't notice until I got home and my husband immediately pointed it out. There is absolutely no way they could not have noticed they did it being right on top of it changing a tire. It happened March 1st and it did not get fully repaired until April 2nd. Utterly ridiculous. It almost always took me making contact to see what was taking so long, never getting calls from them. One excuse after another. Messages not getting relayed to the right people. Parts painted the wrong color. Very disappointing! They are the nicest people you'll ever meet but very unprofessional when it comes to a big issue such as this, unfortunately. I understand people make mistakes and we haven't had issues there the two times before but I'm not sure after that ordeal I would ever take it there again. Management did submit a claim to corporate and acknowledge it was their fault so they did cover the repair cost. A dealership should know the process of jacking up a sports car. I was told they would review this with the employees....so I'll give you a star for at least owning up to the mistake and making it right and otherwise being decent people. More

Weird random issue! My car did something weird and it took three visits for it to get fixed correctly, but this last time we finally got it done. They were able to track My car did something weird and it took three visits for it to get fixed correctly, but this last time we finally got it done. They were able to track the problem back to be covered by the warranty. More

Trade in old truck for new one. Great sales staff.(Hope Hensley) Made it easy for me. We drove over 100 miles to Conway and it was worth it. We will go back there for our next vehicl Great sales staff.(Hope Hensley) Made it easy for me. We drove over 100 miles to Conway and it was worth it. We will go back there for our next vehicle purchase. More

Best Service Around My experience was being met by a friendly face, asked what I required for my auto, and shown to the waiting area which is nicely stocked with drink an My experience was being met by a friendly face, asked what I required for my auto, and shown to the waiting area which is nicely stocked with drink and snacks. My Auto Service was done quickly and professionally (meaning no grease in my car mats or seats). My little Buick came back shining like a new car and running smoothly. Tires needed air before I went in, all taken care of! I trust Superior Chevrolet with my car which is very important to me. Trust was earned the first visit. Superior is the only place I will take My Car. Thanks Staff and Service you are all terrific! More

great service We took our Suburban into Superior to have some service work done. They were quick to figure out what all we needed to have done. They had our vehic We took our Suburban into Superior to have some service work done. They were quick to figure out what all we needed to have done. They had our vehicle ready the very next day and we were very pleased with the work, the quick turnaround and the employees were all very friendly. We would recommend Superior Chevrolet in Conway to anyone that needed to have their vehicle checked out. Thanks again Superior for your great service. More

Excellent! John Bryan was great, and the mechanics did a fantastic job. I will be coming back. I have previously been a customer at a competing dealership, but d John Bryan was great, and the mechanics did a fantastic job. I will be coming back. I have previously been a customer at a competing dealership, but due to the great work and quality service I will be coming to Superior Chevrolet as long as John is there. More

Excellent service It’s easy to make an appointment on line; the waiting room is spacious and bright. Yummy smacks, and the work is done correctly, on time, and the firs It’s easy to make an appointment on line; the waiting room is spacious and bright. Yummy smacks, and the work is done correctly, on time, and the first time. More