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Super Car Guys
Wichita, KS
959 Reviews
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October 27, 2015
Terrible finance department and customer service We had gone to trade in our vehicle and purchase a different vehicle on 10/3/2015. Before I went I got approved through my bank for a loan and they pl We had gone to trade in our vehicle and purchase a different vehicle on 10/3/2015. Before I went I got approved through my bank for a loan and they placed our loan information in the CULD system so the dealership could view our loan approval amount. I told the dealership to not run our credit and they still did. I had called the manager about this and he told me there was nothing he could do and that it won’t affect my credit…so sorry. When we were at the location we were there for 6 hours with our 4 month old going back and forth with their finance dept on numbers. We told them our top payment we would be able to afford and they brought the “big guy” after we told the first finance guy no to a payment of $30 over our budget. When they sent the “big guy” to try and close the deal it was laughable. He offered a payment of now $60 more a month than what we could afford. We were very willing and told them a few times we could look at other vehicles if they could not work the payments out since they never told us the price of the car that we were looking at in the first place. So after 6 hours at the dealership they finally somehow “closed the deal” and we had to finance $2000 more on our loan than we told them we wanted to. We did get our payments at what we wanted. Our sales man Josh Jackson was nice and friendly, I feel bad he has to work there with those people. So here we are 10/27/2015 and they still have not sent the payment to our bank to pay off the vehicle we traded in. My bank had to call them after I already called twice to see where the check was since we are still paying for the other vehicle we don’t have. Supposedly my bank will have the payment in a few days. So needless to say this was a horrible experience and we will not be going back ever. This was our 3rd vehicle we purchased with them and had also referred friends and family but we will be warning people about this place now. More
by amyleverenz
Employees Worked With
Kind of hard to select who I talked to over the phone also. , Chris George
October 26, 2015
BEST CAR BUYING EXPIERIENCE EVER!!!!!! After seeing the funny, and creative commercials, I decided if I bought a car, it would definitely be from SUPER CAR GUY!!! I absolutely love those co After seeing the funny, and creative commercials, I decided if I bought a car, it would definitely be from SUPER CAR GUY!!! I absolutely love those commercials...and I was convinced that "Buying a car doesn't have to suck!" I decided it was about time to get a smaller car so out of curiosity, I checked out the website and the inventory. To my surprise, they even provided the CARFAX info with each vehicle online!! Now, I'm one that 'looks for' red flags.. But this was simply one less I could not fly, as their integrity is unquestionable. The next day, I had forgotten about my web search, as life hacked its way into my attention span.. But got a nice surprise in my gmail. It was a welcome note from Maggie Dyer. We started talks, made several appointments (I missed...out of fear...), she was so patient with me. There was absolutely NO sales pressure at all. It was like talking to my best friend. I kept canceling my appointments because I couldn't convince myself my credit score was high enough to get a decent car. I also dreaded the thought of being talked into buying a car I couldn't really afford... I dreaded the all too common feeling of buyers remorse... Maggie assured me over and over that they wanted to work with me and make this a positive expierience and that there IS a car for me they could get me into. Well, my birthday was coming around so I decided to go for some 'shopping therapy' and check out some cars. I'm not sure what I was expecting, but when I got there.. They had pizza, pops... A game room.. IT WAS FUN!!! I was introduced to several FUNDERFUL people..they ALL had amazing personalities. Evan was my sales rep.. He too, was absolutely incredible!!! There was NOT ONE of your typical HIGH PRESSURE sales reps there. Honestly, I felt like I was amongst a bunch of friends.. At a party!!! That's not to say it wAsnt professional... It's just that I was so relaxed... Evan sat down with me and explained thoroughly my credit report. He showed me all the BEAUTIFUL cars and took test drives... But I was smitten... It was love at first sight when he brought me to a bright white MALIBU!!!! A Malibu has been my dream car for years. I never believed I would ever be able to qualify for a MALIBU.. But they made it happen!!! I am now the VERY PROUD OWNER OF MY DREAM CAR!!! (And there was not one bit of haggling involved!!) I'm still pinching myself!! These people are truly amazing!!! I want to give a huge THANKYOU to: SEAN GARVEY, EVAN BLOOM, MAGGIE DYER, SAMUEL CHENEY, and JUSTIN SHEFFLER!!! God Bless all of you!! More
by Teressa
Employees Worked With
I'm thinking I forgot the names of a couple people... Please forgive me., Sean Zuniga, Justin Sheffler, Sam Steele, Evan Bloom, Maggie Dye, Tori Hornecker
October 26, 2015
Greatest Service After being disappointed by another dealership, we returned to Super Car Guys to purchase our second car in the past year. The guys at the Broadway After being disappointed by another dealership, we returned to Super Car Guys to purchase our second car in the past year. The guys at the Broadway location provided great service and assisted us in every way possible. They got us a lower interest rate than we received earlier this year on the first vehicle we purchased. We will definitely be sending people their way as well as coming back again!!! Thanks to all the guys at the Broadway dealership!! More
by cpilens
Employees Worked With
Cary Lubbers, Trish Wambsganss, Justin Silva
October 18, 2015
Great Service Was very tentative to all our needs and very helpful in finding a vehicle that fit those needs. Made sure the sale went smoothly and efficiently, and Was very tentative to all our needs and very helpful in finding a vehicle that fit those needs. Made sure the sale went smoothly and efficiently, and made sure that we got the best deal possible that fit in our budget. Also helped make sure that items that were left in our trade in vehicle were returned. Thanks for everything Joe. Thomas & Mark More
by tomas123
Employees Worked With
Joe Herrman
October 15, 2015
Great from start to finish Went in after looking around fell in love with a car and they got us taken care of, great price and excellent payments. Definitely recommend them it Went in after looking around fell in love with a car and they got us taken care of, great price and excellent payments. Definitely recommend them it was so different then the other lots. More
by leximama11
Employees Worked With
David Carranza, Justin Morris
October 15, 2015
Exceptional service like no other! Simply...beyond reproach. My amazement started from the very first phone call. My son called me one evening excited out of his mind about this car dealership experience he had My amazement started from the very first phone call. My son called me one evening excited out of his mind about this car dealership experience he had just had; particularly with his salesman Joe Herrman. How often do you hear of someone being excited about a car buying experience? Exactly. Knowing that I was looking for a car for his mother, he assured me that my search was over and man was he right! I called Joe the following day and this guy immediately started rolling out the red carpet! How you ask? First, I told him I lived in Austin TX and asked If there would be a problem buying from his dealership. His reply was "how soon could you come by to pick up your keys?". Wow! When I told him the car I was interested in, he told me that he would immediately go check the car out from top to bottom; including personally take it for his own detailed test drive and would call me back with the results. Within 30 minutes, he called me with the CarFax report and his own personal report; based on his personal experience with the car. Who does that? Convinced yet? Ok..here's the icing on the cake: When my wife and I arriving at the Wichita Airport, Joe was already there waiting to pick us up, IN THE FRESHLY DETAILED CAR! We were in and out of the dealership in 1 hour. While driving the car back to Texas, the electrical features started acting a little weird. I called you on his personal phone, ON SUNDAY! He called he back, told me that whatever the problem is they would take care of it first thing in the morning, AND stayed up until we arrived home safely at 1:00 A.M.!! That's unheard of people!!! The following day, a wrecker picked up the car and took it to the nearest Buick dealership here in Austin. It was just a dead battery cell. I can go on and on about this dealership and this amazing individual...Joe Herrman. My son was right. More
by ajamaljackson
Employees Worked With
Joe Herrman
October 15, 2015
Stress free. This is probably my 15th automobile purchase of my lifetime, and it was by far the best. My financial situation wasn't easy to deal with, and could ha This is probably my 15th automobile purchase of my lifetime, and it was by far the best. My financial situation wasn't easy to deal with, and could have been impossible at many other dealerships. I was nervous to even go and see if they could help, but it was very easy. There were no problems with anything not the trade-in, test drive, warranty talk, or loan. There isn't anything negative I could say, I will definitely come back. More
by kiloib
Employees Worked With
Cary Lubbers, Justin Silva, Ashley DeLaConcepcion, Umberto Carranza
October 14, 2015
Fun honest sales staff I am so glad I drove on to the Super Car lot. I was greeted my Joe Herrman, and my journey started. Joe truly went above and beyond helping me buy a c I am so glad I drove on to the Super Car lot. I was greeted my Joe Herrman, and my journey started. Joe truly went above and beyond helping me buy a car. I had some financial issues, and Joe literally took his time to make phone calls and necessary steps for me to purchase a car. Not only is Joe funny, smart, and a good salesman, he is Honest. You will not be disappointed in Super Car Guys dealership. I went to the west dealership. More
by Carguy,juanita
Employees Worked With
I do not know the names of all of the staff, but they all did an excellent job in making this an enjoyable experience., Joe Herrman
October 13, 2015
My first car buying experience Easy and fair. Fairly quick with great results. Really nice people who get you what you need. A great experience I would recommend to anyone and every Easy and fair. Fairly quick with great results. Really nice people who get you what you need. A great experience I would recommend to anyone and everyone! More
by nray1997
Employees Worked With
Angelo Garibaldi, Bob Woolley
October 08, 2015
Great Experience! Devin, Chris, and everyone else worked really hard to help me get a great vehicle. I couldn't be happier with the experience. I I definitely recommend Devin, Chris, and everyone else worked really hard to help me get a great vehicle. I couldn't be happier with the experience. I I definitely recommend Super Car Guys to everyone! More
by rayman234
Employees Worked With
Devin Nightingale, Chris Jackson, Devin Nightengale
