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Suntrup Volkswagen
St. Louis, MO
1,619 Reviews
Welcome to Suntrup VW. We are conveniently located in South County on S. Lindbergh Blvd., between I-55 and Tesson Ferry. Suntrup VW has been ranked the #1 volume VW dealer for 9 years.
What makes us different?
We offer a Lifetime Powertrain Warranty with every new VW purchase!
We offer $1,000 price protection to ensure you always get the best deal.
We have night time service hours and free car washes for the life of your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
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Showing 1,619 reviews
October 31, 2019
Great Experience! I was leery of purchasing a used car, but Mark was very patient, understanding and a lot of fun to work with! Didn't make me feel pressured to buy, ha I was leery of purchasing a used car, but Mark was very patient, understanding and a lot of fun to work with! Didn't make me feel pressured to buy, has a great laugh and even set up my phone for bluetooth before I left so I did not have to try to figure it out on my own. Would highly recommend Mark and Suntrup!!!! More
by ToddM
Employees Worked With
Mark Migneco, Mark Migneco
October 31, 2019
Super nice people, I will recommend to anyone! My experience with Suntrup was incredible, they helped me a lot with the steps that I needed to do and I finally got my first car! I am happy and g My experience with Suntrup was incredible, they helped me a lot with the steps that I needed to do and I finally got my first car! I am happy and glad that I came here. You can tell that they care for their customers! More
by Ruben Montano
October 30, 2019
Excellence...it all starts at the top with Beau and the staff. We’ve leased our Volkswagens since 2014 and will continue our relationship with the dealership. We’ve referred our friends/family and belie staff. We’ve leased our Volkswagens since 2014 and will continue our relationship with the dealership. We’ve referred our friends/family and believe this is the highest compliment anyone could extend to a business. More
by Skezar
Employees Worked With
October 29, 2019
The fact that I have just leased the second vehicle since May speaks for both the integrity and professionalism of the Suntrup VW team. I must mention Blaze in particular, who was assisting me both times. May speaks for both the integrity and professionalism of the Suntrup VW team. I must mention Blaze in particular, who was assisting me both times. Great job Blaze and thank you for your efficient and professional work! Andrey More
by Andrey
October 28, 2019
Great salesperson Blaze was extremely helpful and knowledgeable. I would recommend him to anyone. He was extremely courteous to my spouse and I. he was not pushy and ma Blaze was extremely helpful and knowledgeable. I would recommend him to anyone. He was extremely courteous to my spouse and I. he was not pushy and made sure we were comfortable with each step of the buying process. More
by Bryan Tomsen
Employees Worked With
October 28, 2019
I’ve said for years I would never buy another vehicle from Suntrup. Zack changed my mind. Friendly and knowledgeable. He put us at ease during the normal stresses of car purchases and would recommend him from Suntrup. Zack changed my mind. Friendly and knowledgeable. He put us at ease during the normal stresses of car purchases and would recommend him to any and everyone I know. More
by Ghoven
Employees Worked With
Zack Schwartz
October 26, 2019
Great experience! I normally don’t get involved in car buying! My husband and I were very pleased with the knowledge and expertise of Blaze when we purchased the Volksw I normally don’t get involved in car buying! My husband and I were very pleased with the knowledge and expertise of Blaze when we purchased the Volkswagon Atlas. I was looking for a change and this car is a perfect choice. Thanks for a great experience! More
by SDL
October 22, 2019
No contact and LOTS of misinformation I cannot reiterate how embarrassed I am to say I bought a vehicle from this dealership. I have had constant problems from the moment I said I was inte I cannot reiterate how embarrassed I am to say I bought a vehicle from this dealership. I have had constant problems from the moment I said I was interested in buying. The only way I was able to get in contact with Beau was physically going into the dealership. He admitted he received my missed call/voicemail, but denied receiving emails (we sent him 2). When asked why he never returned my call, *blank stare*. The whole issue was with a loaner car when we had maintenance done - that was promised to us when we bought the car. Madeline would not email back, but called us from her personal cellphone and accused us of writing a bad review about her. She said the only way we'd get a loaner is if we took down the review. Needless to say, I had to take off work to sit in the service department for over an hour because of this terrible customer service. Beau never once apologized for me and my spouse having to take time off work to deal with this. He never apologized for the unprofessional customer service when we bought the vehicle and he couldn't give us actual information on if the service loan program ACTUALLY ceased to exist. I requested a new sales person to deal with for future. When I asked Beau about future loaners he said, "It depends." Then a little further into the conversation, "Sales reps get 2 vouchers a month to give to customers". Then further into the conversation, "Just give the sales rep a week's notice and they can get you a loaner". So nothing was ever resolved, no accurate information was given to me, no apology. The only thing I received from Beau was blank stares and that my review was "mean". Fix your customer service and then maybe I'll think of referring customers. I am appalled dealerships have no accountability for how they treat people! More
by nosuntrup11
October 22, 2019
Quick and painless The entire process was just so streamlined. I walked in knowing what I wanted and Madeline did everything she could to make sure I got it while spendi The entire process was just so streamlined. I walked in knowing what I wanted and Madeline did everything she could to make sure I got it while spending the least amount of time as possible. More
by jrjiles
Employees Worked With
Madeline Annunziata
October 21, 2019
First New Car This was our first new car purchase and Sarah made the entire process as easy as possible. They worked with us on our trade in to get the most out of This was our first new car purchase and Sarah made the entire process as easy as possible. They worked with us on our trade in to get the most out of it that we could. We will definitely be back for future purchases. More
by lee
Employees Worked With
Sarah Holder
