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Suntrup Volkswagen
St. Louis, MO
1,584 Reviews
Welcome to Suntrup VW. We are conveniently located in South County on S. Lindbergh Blvd., between I-55 and Tesson Ferry. Suntrup VW has been ranked the #1 volume VW dealer for 9 years.
What makes us different?
We offer a Lifetime Powertrain Warranty with every new VW purchase!
We offer $1,000 price protection to ensure you always get the best deal.
We have night time service hours and free car washes for the life of your vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
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Showing 1,584 reviews
October 28, 2019
I’ve said for years I would never buy another vehicle from Suntrup. Zack changed my mind. Friendly and knowledgeable. He put us at ease during the normal stresses of car purchases and would recommend him from Suntrup. Zack changed my mind. Friendly and knowledgeable. He put us at ease during the normal stresses of car purchases and would recommend him to any and everyone I know. More
by Ghoven
Employees Worked With
Zack Schwartz
October 26, 2019
Great experience! I normally don’t get involved in car buying! My husband and I were very pleased with the knowledge and expertise of Blaze when we purchased the Volksw I normally don’t get involved in car buying! My husband and I were very pleased with the knowledge and expertise of Blaze when we purchased the Volkswagon Atlas. I was looking for a change and this car is a perfect choice. Thanks for a great experience! More
by SDL
October 22, 2019
No contact and LOTS of misinformation I cannot reiterate how embarrassed I am to say I bought a vehicle from this dealership. I have had constant problems from the moment I said I was inte I cannot reiterate how embarrassed I am to say I bought a vehicle from this dealership. I have had constant problems from the moment I said I was interested in buying. The only way I was able to get in contact with Beau was physically going into the dealership. He admitted he received my missed call/voicemail, but denied receiving emails (we sent him 2). When asked why he never returned my call, *blank stare*. The whole issue was with a loaner car when we had maintenance done - that was promised to us when we bought the car. Madeline would not email back, but called us from her personal cellphone and accused us of writing a bad review about her. She said the only way we'd get a loaner is if we took down the review. Needless to say, I had to take off work to sit in the service department for over an hour because of this terrible customer service. Beau never once apologized for me and my spouse having to take time off work to deal with this. He never apologized for the unprofessional customer service when we bought the vehicle and he couldn't give us actual information on if the service loan program ACTUALLY ceased to exist. I requested a new sales person to deal with for future. When I asked Beau about future loaners he said, "It depends." Then a little further into the conversation, "Sales reps get 2 vouchers a month to give to customers". Then further into the conversation, "Just give the sales rep a week's notice and they can get you a loaner". So nothing was ever resolved, no accurate information was given to me, no apology. The only thing I received from Beau was blank stares and that my review was "mean". Fix your customer service and then maybe I'll think of referring customers. I am appalled dealerships have no accountability for how they treat people! More
by nosuntrup11
October 22, 2019
Quick and painless The entire process was just so streamlined. I walked in knowing what I wanted and Madeline did everything she could to make sure I got it while spendi The entire process was just so streamlined. I walked in knowing what I wanted and Madeline did everything she could to make sure I got it while spending the least amount of time as possible. More
by jrjiles
Employees Worked With
Madeline Annunziata
October 21, 2019
First New Car This was our first new car purchase and Sarah made the entire process as easy as possible. They worked with us on our trade in to get the most out of This was our first new car purchase and Sarah made the entire process as easy as possible. They worked with us on our trade in to get the most out of it that we could. We will definitely be back for future purchases. More
by lee
Employees Worked With
Sarah Holder
October 18, 2019
Thank you Suntrup Volkswagen! This was my first time buying a car and to say I was nervous is an understatement. I met with Blaze and he not only alleviated all of my nerves, but e This was my first time buying a car and to say I was nervous is an understatement. I met with Blaze and he not only alleviated all of my nerves, but educated me on the entire car buying process. He consulted me on my options and we worked together to find the best option for me. He was patient, professional, kind, and eager to help me in every way possible. I am in love with my new Jetta and I have Blaze to thank for that. I will be referring all of my friends and family to Suntrup Volkswagen because they truly are the best in St. Louis. Thank you Blaze! More
by Bethany
Employees Worked With
October 18, 2019
Great people to work with! This is the 2nd vehicle we bought from Suntrup VW. They are awesome to work with! They have a wide selection and are very knowledgeable about the vehi This is the 2nd vehicle we bought from Suntrup VW. They are awesome to work with! They have a wide selection and are very knowledgeable about the vehicles they sell! More
by hahn.janet
Employees Worked With
Mark , Madeline Annunziata, Dan Linton
October 07, 2019
Impressed First Time VW Shoppers Madeline did a superb job explaining all the safety and technology features of the Atlas model that my husband and I were looking at and took the time Madeline did a superb job explaining all the safety and technology features of the Atlas model that my husband and I were looking at and took the time to go over the different trim levels that we were considering in detail. Overall we were extremely impressed and appreciated her knowledge of both the Atlas model and of Volkswagen in general, as this was a brand we were not familiar with in our car buying history. Madeline was by far the most knowledgeable and helpful dealership employee we met during our car shopping experience (which included multiple dealerships of various brands throughout St. Louis). More
by Lauren P.
Employees Worked With
Madeline Annunziata
October 07, 2019
Great as always! I came in to see about buying my current leased Atlas. Instead, it worked out that Madeline and Beau were so awesome with helping me get the car I rea I came in to see about buying my current leased Atlas. Instead, it worked out that Madeline and Beau were so awesome with helping me get the car I really wanted the last time and wasn’t able to do! I’m so happy right now! Thanks guys! More
by chelle666
Employees Worked With
Other Employees :
Madeline Annunziata, Dan Linton, Ben Fu
