Suntrup Volkswagen
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
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Everyone was very helpful and friendly. Overall great experience, my issue was also fixed in a timely manner, and Ryan was awesome! Will definitely recommend you guys! experience, my issue was also fixed in a timely manner, and Ryan was awesome! Will definitely recommend you guys! More
Thank You Zach! such a nice guy.. When you think about buying a new car at Suntrup, I would recommend you “Zach” he is very patient and very professional, and most importantly will go home happy and sati buying a new car at Suntrup, I would recommend you “Zach” he is very patient and very professional, and most importantly will go home happy and satisfied. More
Went in looking for new Atlas Cross/Sport the salesman Zach was great working with him, then decided to lease and there is where the problems started. Doug was first I encountered. Kept calling about pape Zach was great working with him, then decided to lease and there is where the problems started. Doug was first I encountered. Kept calling about paperwork and license kept being told COVID was the issue. Multiple calls no results. Contacted Aron Paton explained situation made appointment with Adela for next day, had to wait until she finished making personal plans on phone. Then I find out paperwork was wrong and missing service paperwork had to resign everything, was told the 2 checks I wrote would cover August and September payments. WRONG according to VW Credit, now being charged for late payment. Attempted contact Adela by phone number she gave me voice mail full. Next I get a call from Beau I again explain situation to him said he would find out and take care of it. Still have heard nothing from him. I finally just made 2 payments to keep from having it go against my credit rating. Will never use them again and if I could I would leave the car on their lot and walk away. More
Ryan is the best there is, always willing to help and concerned. Very valuable employee. I hope he gets a raise, he deserves it.!!! Or promotion concerned. Very valuable employee. I hope he gets a raise, he deserves it.!!! Or promotion More
Rick was really helpful. I arrived and he immediately took care of my car and he also asked me if I needed anything else. Remarkable service! took care of my car and he also asked me if I needed anything else. Remarkable service! More
My wife and I enjoyed our experience Suntrup. Our sales man Preston was fantastic. The finance department was fast and looked after our best interest. Will be buying from this dealership again! VW! man Preston was fantastic. The finance department was fast and looked after our best interest. Will be buying from this dealership again! VW! More
THIS IS A GO-THE-EXTRA-MILE SERVICE DEPARTMENT. DANNY WAS GREAT!!! THE ATMOSPHERE IS ALWAYS FRIENDLY, UPBEAT AND HELPFUL WITH QUESTIONS AND EXPLANATIONS ON FUTURE SERVICE NEEDS. GREAT!!! THE ATMOSPHERE IS ALWAYS FRIENDLY, UPBEAT AND HELPFUL WITH QUESTIONS AND EXPLANATIONS ON FUTURE SERVICE NEEDS. More
My service advisor was Scott. He was courteous and helpful. he reviewed my past service records and sent me a video of my vehicle inspection. Awesome! helpful. he reviewed my past service records and sent me a video of my vehicle inspection. Awesome! More