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Suntrup Volkswagen
St. Louis, MO
1,584 Reviews
Welcome to Suntrup VW. We are conveniently located in South County on S. Lindbergh Blvd., between I-55 and Tesson Ferry. Suntrup VW has been ranked the #1 volume VW dealer for 9 years.
What makes us different?
We offer a Lifetime Powertrain Warranty with every new VW purchase!
We offer $1,000 price protection to ensure you always get the best deal.
We have night time service hours and free car washes for the life of your vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
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Showing 1,584 reviews
January 17, 2021
Great customer service! We will definitely keep buying from here and refer to our friends! We appreciate all the help finding the perfect car for our family! from here and refer to our friends! We appreciate all the help finding the perfect car for our family! More
by mmays8306
Employees Worked With
January 17, 2021
Kudos to Ian Williams. A very professional service rep. Ian kept us informed on our vehicle during the repair process. Very, very, very, satisfied with the exceptional service. If I was not satisfied I wou Ian kept us informed on our vehicle during the repair process. Very, very, very, satisfied with the exceptional service. If I was not satisfied I would definitely say so. They make going to the car repair shop easy peasy. More
by Tim
Employees Worked With
January 15, 2021
Dave Reimer always goes out of his way to explain what is needed or what they are doing to our car. I had lost a screw on my windshield wiper and he noticed this and had it fixed even though I had not mentio needed or what they are doing to our car. I had lost a screw on my windshield wiper and he noticed this and had it fixed even though I had not mentioned it to him. More
by Acviox
Employees Worked With
David Riemer
January 15, 2021
The whole transaction was very quick and efficient. Ian, the service writer, was very helpful in getting the work done quickly and in listing things that need to be done the next time. the service writer, was very helpful in getting the work done quickly and in listing things that need to be done the next time. More
by William Fogarty
Employees Worked With
January 14, 2021
Absolutely love Suntrup!!! Customer service is very important to me and everyone at Suntrup exceeded my expectations. Thank you Zach Seiler for all your help!!! important to me and everyone at Suntrup exceeded my expectations. Thank you Zach Seiler for all your help!!! More
by llabeau
Employees Worked With
January 12, 2021
I came in Suntrup for a oil change prepared to sat a few hours because I did not have an appointment. Daniel and Ryan was great! He told me that is procedure but they will get to my car in a timely manner! hours because I did not have an appointment. Daniel and Ryan was great! He told me that is procedure but they will get to my car in a timely manner! Suntrup Service department had my car ready in an hour! Great job! More
by Tammy Jetta
Employees Worked With
Ryan Thoele
January 01, 2021
Suntrup is always wonderful to do business with! They are courteous, professional and treat customers fairly. My latest service representative Rick did an amazing job by keeping me updated on my vehicles pro courteous, professional and treat customers fairly. My latest service representative Rick did an amazing job by keeping me updated on my vehicles progress as well as costs and options available to me. We love this dealership! More
by Nickels4
Employees Worked With
Rick Thayer
December 31, 2020
The service write Ian did an excellent job answering my questions about my car and then followed up with what was fixed and done with my car. Thanks. questions about my car and then followed up with what was fixed and done with my car. Thanks. More
by robert j.
Employees Worked With
December 30, 2020
Buyers beware!Horrible service they told me they had the Buyers beware! Horrible service they told me they had the right to refuse service to anyone they want. My heat has been broke for over a year(2018 br Buyers beware! Horrible service they told me they had the right to refuse service to anyone they want. My heat has been broke for over a year(2018 brand new zero miles bought from them)and they say it work. After having my car in the shop four times I took it back as they asked when the heat was not working. Blaze wanted to fight you n the showroom. He was cornered with all his lies and could not deliver. Then wanted to fight and try and kick me out of the dealership. If he is going to use these bullying techniques on men women watch out. Aggressive sales person is one thing wanting to fight is a different. This is the third vehicle we bought from them. We will not be going back. More
by Badcs
Employees Worked With
