Suntrup Volkswagen

Anyone interested in being treated with the upmost respect for all requests, this is the place for you. I had several non-negotiable items that I made Sean Riches aware of before I went to Suntrup. respect for all requests, this is the place for you. I had several non-negotiable items that I made Sean Riches aware of before I went to Suntrup. I had bought my last car there and was hoping for the same good experience since the salesperson I had previously had, no longer works there. Sean went above and beyond. Being an older woman I am very set in my ways and knew exactly what I wanted and am not at all shy about getting what I want. Sean listened and when I pulled into the dealership the perfect car for me was just waiting for me to drive it. Drove it, got a fabulous deal and it was mine. All of my criteria was met with punctuality, kindness and minimum waiting. So pleased the experience, salesperson and all the other staff who assisted in this transaction. Sean is a great salesperson, really cares about your requests and extremely knowledgeable of the vehicle and all the accountrements. More

I had a good experience buying a Golf TDI fro Adam. He was friendly and knowledgeable about diesels. The finance guy was great too. I got the price that I thought was fair after doing some research. I was friendly and knowledgeable about diesels. The finance guy was great too. I got the price that I thought was fair after doing some research. I would recommend this dealer to a friend. More

Sean provided excellent service. He was very responsive and did everything he said he was going to do. I am very satisfied with Sean's level of service as well as the car! and did everything he said he was going to do. I am very satisfied with Sean's level of service as well as the car! More

My experience was great in so that I purchased a car for my daughter 2 weeks later. They really made it hassle free and I would recommend them to many in the future. They have a very personable approach wh my daughter 2 weeks later. They really made it hassle free and I would recommend them to many in the future. They have a very personable approach when you enter the sales floor. Everyone greets you as though they know you. More

I was very happy with my experience at Suntrup Volkswagen. Sean went out of his way to get me the Jetta I wanted at a fair price. Volkswagen. Sean went out of his way to get me the Jetta I wanted at a fair price. More

I worked with Adam on my VW lease. He greeted me when I came in and answered all of my question thoroughly. The entire process was painless and I would recommend Adam to others. came in and answered all of my question thoroughly. The entire process was painless and I would recommend Adam to others. More

Adela was very informative, and she went out of her way to answer all our questions. She showed us several cars, and worked with us to find the perfect fit our family. She made things very easy. I would de to answer all our questions. She showed us several cars, and worked with us to find the perfect fit our family. She made things very easy. I would definitely recommend that you visit her if you're thinking about purchasing a VW (which I also highly recommend)! More

I purchased a Multi-Shield complete care protection plan that required me to get all work approved prior to work being completed. Dealt with Multi-Shield and got a huge run-around on price they were going that required me to get all work approved prior to work being completed. Dealt with Multi-Shield and got a huge run-around on price they were going to cover on the dent repair. Finally called Suntrup and Beau said just bring it in and VW will take care of it. I was sceptical, but when I was called to pickup my car they said just give us back the loaner and take yours. Just had to sign the paperwork. One of the best encounters I have had at a dealership, no run-around. Thanks VW and Suntrup, that is why I am a repeat customer. More

- was told to drive car off lot at purchase - car was - was told to drive car off lot at purchase - car was supposed to be cleaned today, loaner promised - nothing set up with service at all - was told to drive car off lot at purchase - car was supposed to be cleaned today, loaner promised - nothing set up with service at all More

Joe is a patient person who helped me find a car that fit my needs. He is a lousy salesman because he did not "sell" me a car. He did let me buy a car without a hassle. So, He is a good Sales Person! my needs. He is a lousy salesman because he did not "sell" me a car. He did let me buy a car without a hassle. So, He is a good Sales Person! More