Suntrup Volkswagen

I was contemplating purchasing a small SUV but didn't really know what I wanted. So the sales staff at Suntrup went above and beyond, showing me every type of vehicle under the sun that I wanted to look really know what I wanted. So the sales staff at Suntrup went above and beyond, showing me every type of vehicle under the sun that I wanted to look at. I was finally able to narrow it down to a 09 Volkswagen Tiguan, and I was able to negotiate a decent price for the vehicle. The vehicle is fully loaded with low miles for the model year and I got it for a steal! Although this has been my 3rd vehicle I have purchased through Suntrup, they have always treated me with 5 stars, everything from sales/financing to servicing my vehicles, nothing but 5 stars! If you are looking for a new or used vehicle, I would highly recommend that you give them a visit. More

I am a big fan of Volkswagen cars, but that's not the only reason I bought my new car in Suntrup Volkswagen. The staffs there are all very professional and friendly, not pushy at all. I am not a U.S. cit only reason I bought my new car in Suntrup Volkswagen. The staffs there are all very professional and friendly, not pushy at all. I am not a U.S. citizen and I'm not familiar with the local laws and policies, but they answered all my questions patiently and made the whole process as smooth as it can be. It's everything you can expect from a good dealer, not to mention that with such a high quality service, the price is still absolutely low. Amazing team. Highly recommended. More

This was my first ever car purchase and the whole process started out to be pretty intimidating...but Adela put me at ease immediately! She is very down-to-earth and amazing to work with. And she went the ex started out to be pretty intimidating...but Adela put me at ease immediately! She is very down-to-earth and amazing to work with. And she went the extra mile for me without even batting an eye. I shopped around briefly but came back to Suntrup not only because of its great location, but because of its fabulous employees! Thanks again, Adela! More

Adela was great to work with! She was very helpful and made it a great car buying experience. I would definitely recommend Adela for anyone thinking about buying a Volkswagon. made it a great car buying experience. I would definitely recommend Adela for anyone thinking about buying a Volkswagon. More

Looked at many different types of vehicles, but ultimately it was Sean and his team at Suntrup VW that provided the most education on the value of the 2013 passat that lead me to purchase this car. ultimately it was Sean and his team at Suntrup VW that provided the most education on the value of the 2013 passat that lead me to purchase this car. The gave me a GREAT deal and helped with financing as well, very happy with my purchase of my FIRST VW PASSAT! More

My experience at Suntrup Volkswagen and with salesman Sean Riches was great. This was the first time I purchased a vehicle on my own and the process was easy and painless. I spoke to Sean initially ove Sean Riches was great. This was the first time I purchased a vehicle on my own and the process was easy and painless. I spoke to Sean initially over the phone and he was able to answer all my initial questions. I came in for a test drive and Sean was very familiar with the vehicle and provided excellent customer service. When it came time to negotiate a price I felt that I got a great deal and a really good offer on my trade in (more than I was expecting to be honest). After the deal was done Travis handled that paperwork and after a few signatures I was out of there in no time. The whole process was fast and efficient and I'd definitely recommend Sean, Travis, and Suntrup to friends and family when looking for a new vehicle! More

Looked at 3 other dealers but....decided to go with Suntrup! Adela was great! Very nice and professional. I will definitely recommend this dealership to my friends! Suntrup! Adela was great! Very nice and professional. I will definitely recommend this dealership to my friends! More

My purchase was bitter sweet; I needed a new vehicle capable of transporting my newly-handicapped parents while ensuring fuel efficiency was maintained. I used a buying service to find a dealer able to capable of transporting my newly-handicapped parents while ensuring fuel efficiency was maintained. I used a buying service to find a dealer able to assist at my effort. Fortunately, Adela emailed me faster than I expected. We scheduled a same-day appointment just for a quick look (nothing expected). Not only was I hooked after seeing the room available, Adela & Travis gave me an irrifutable deal. They were honest and empathetic. At a point; because time left faster than expected, Adela transported me to pick up my daughter; UNBELIEVABLE CLIENT SERVICE; EXTRAORDINARILY helpful. I was grateful, still am. The purchase with Suntrup (Adela) was more than worth it. Thank you very much. More

We came in to get our oil changed for our '12 Passat. While we were waiting we found another Passat we really loved. Our current one was black (which I'm not fond of because we can't keep it clean) Th While we were waiting we found another Passat we really loved. Our current one was black (which I'm not fond of because we can't keep it clean) The new one had more options and the color we wanted. The salesman was great as well as the finance guy. This was our 3rd car that we have purchased from Suntrup and will definitely be back for #4 when we are ready to trade. Thank you for a wonderful experience. More

My initial contact with Sean Riches of the sales team was friendly, positive, and informative. It encouraged me to move VW, and specifically the Jetta Sportwagen TDI, to the top of my new car shopping list. friendly, positive, and informative. It encouraged me to move VW, and specifically the Jetta Sportwagen TDI, to the top of my new car shopping list. When I returned the following week, Adam Goldfeder showed me all the great features of the car and explained how VW and the TDI engine were in a class apart from the other manufacturers' cars that I had been considering. I could not be more pleased with my experience at Suntrup VW, from the expertise and no-pressure sales approach of Sean and Adam, to the informal, freindly, and fun atmosphere of the entire dealership. This was my 5th car purchase, and by far it was the most pleasant. I have never left a dealership more informed about the vehicle I purchased. In addition to the sales expertise of Sean and Adam, I would be remiss not to mention the helpfulness and efficiency of Beau in the finance department. The Suntrup VW team is top-notch, and I highly recommend stopping by if you are looking for a new car. More