
Suntrup Volkswagen
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
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Welcome integrity Our visit and purchase from Suntrup Volkswagen was a very pleasant experience. Joe Dawidouski took great care in ensuring we purchased the vehicle we Our visit and purchase from Suntrup Volkswagen was a very pleasant experience. Joe Dawidouski took great care in ensuring we purchased the vehicle we wanted, testing both the Tiguan the the Passat TDI which we eventually purchased. The purchase experience was relatively quick after we had decided what we wanted. Their selection was very good and we are very pleased with the overall experience at Suntrup. More
Love my Bug! After wanting a Beetle for my entire life, I finally purchased one in March of this year. I was scared to death, but with the help of Terry Hildebran After wanting a Beetle for my entire life, I finally purchased one in March of this year. I was scared to death, but with the help of Terry Hildebrandt my buying experience was perfect. I couldn't have had a more perfect sales rep than Terry. His professionalism is over the top. There wasn't anything that he could not answer about the vehicle or the buying process. There was no pressure, just great customer service. On a personal note, he was very easy to talk to and I felt like I was talking to a friend. I was entirely comfrotable with the whole experience. Kelly was also awesome. She was very friendly and funny, I could tell that she is definetly a people person. The hospitality at Suntrip is amazing. I will definetly be a return customer and I have reccommended your dealership highly. I love getting into my bug. It's so much fun to drive. Having one has made another one of my dreams come true. Thank you so much!!!!! More
We purchased a 2014 Jetta TDI. I received $1000 off of the price. The next day I see a commercial from Craig Suntrup with Suntrup Volkswagen advertising $4,200 off the purchase of 2014 Jetta TDI from Sun the price. The next day I see a commercial from Craig Suntrup with Suntrup Volkswagen advertising $4,200 off the purchase of 2014 Jetta TDI from Suntrup. I called the salesperson to ask why he never told us about this advertised offer. He said he didn't know about the commercial and he would talk to his sales manager. I went to the dealership and talked to the sales manager Brett. He said he would have to look into this and the salesperson never told him about this situation. I called the salesperson back and he found the commercial but couldn't explain why this advertised price wouldn't work for me only to say you have to finance through Volkswagen to get this offer. The fine print on the commercial says NOTHING about a financing requirement. The fine print did say "stock vehicle" and the dealership did get my car from another dealership. However, if I would have known that the black car would have cost me $3,200 more....I would have purchased an "in-stock" car. What happened to customer service? A good salesperson would have mentioned the best deal possible and explained any stipulations. But salesperson Joe says he never saw the commercial. Really? Don't dealerships have sales meeting to discuss the incentives, advertisements? When we discussed all of this to the Sales Manager Brett, he said Suntrup didn't do anything wrong. He also said that since I didn't get Volkswagen financing, they didn't make the money on that either. I am shocked, disappointed and disgusted with the attitude of Brett (Sales Manager). We asked him several times to explain the offer, he wouldn't do it. VERY BAD EXPERIENCE! More
My experience with Suntrup was excellent. I walked out with a new car in less than 2 hours, and Sean and Beau were very professional and accommodating. Both stayed past close to finish the deal, and Beau with a new car in less than 2 hours, and Sean and Beau were very professional and accommodating. Both stayed past close to finish the deal, and Beau even stayed late on his own birthday! Sean drove out to Ballwin to deliver my car to make delivery easier for me, even though it was probably inconvenient for him! I would highly recommend Suntrup and working with of these gentlemen! More
Great experience! Adela was great to work with. She made the whole process very easy for us, and her overall service was above and beyond what we could have expected. S Adela was great to work with. She made the whole process very easy for us, and her overall service was above and beyond what we could have expected. She really cared, and made sure we were satisfied with our new car. Overall we had a fantastic experience and I would totally recommend working with her. More
Elvir was friendly and professional. He educated us on the vehicle, and explained reasons why this vehicle would be a good purchase. There was no pressure, and he provided the expectation on how pricing the vehicle, and explained reasons why this vehicle would be a good purchase. There was no pressure, and he provided the expectation on how pricing and warranty will work. Todd Roth, the General Sales Manager was also great to work with. Overall an above expectations experience. Our first purchase from Suntrup, and we will recommend this family of dealerships to others. Thanks to Elvir for making us feel welcome. More
I recommend Dave Trent Dave made my carbuying experience a great one! I had a long day at the dealership, but he was there every step of the way. He is friendly, customer- Dave made my carbuying experience a great one! I had a long day at the dealership, but he was there every step of the way. He is friendly, customer-service oriented, and just a nice guy to do business with. My last auto purchase was almost painful, but this one was very pleasant. I got a great value and a gently used vehicle with lots of features. I am telling my friends that I'm a mini van Mom now! Thanks, Dave. More
This was my second time at the dealership, bought a 2000 VW Golf back in 2001, and was not disappointed. Same carrying individuals that worry more about getting you the right car at the right price with li VW Golf back in 2001, and was not disappointed. Same carrying individuals that worry more about getting you the right car at the right price with little to no frustration. Adam went over and beyond to make sure that we found a Passat for my family that would fit our budget. It might have taken 2 or 3 cars later, but he did not hesitate to ensure that if a deal was met, it would be at the terms I agreed upon with no pressure. I would tell anyone considering a VW to go to Suntrup off Lindbergh, it is worth the drive... More
Looking for a Volkswagen Beetle, used, has not been easy, but Suntrup was great. The salesmen were very kind and attentive. I would recommend this dealer to anyone looking for a reasonably priced used vehi but Suntrup was great. The salesmen were very kind and attentive. I would recommend this dealer to anyone looking for a reasonably priced used vehicle. The salesman, Dave Trent, is awesome and attentive; I would definitely recommend him to anyone looking for a good certified used car. More
We went to the dealership to look at the VW Passat Diesel, but went to the used car lot first. That is where we met Steve. He started hopping quickly to get some cars out that would closely match wh Diesel, but went to the used car lot first. That is where we met Steve. He started hopping quickly to get some cars out that would closely match what we were looking for. He took us for several test drives. He showed us a VW Passat that was a one car owner and had low mileage on it. Even though it wasn't the color we wanted nor was it a diesel, it was a deal that we just couldn't pass up. We ended up with a 2013 VW Passat; 4 cylinder and loaded. It even has the fender sound system and dual control temperature settings. I can't say enough about Steve. He was very friendly, helpful and easy to work with. He never put us under pressure. I wish all car salesman were like Steve!! More