Suntrup Volkswagen

I submitted an inquiry about trade in value and was contacted the same day by Grant at the dealership. He was friendly and polite on the phone. At the dealership we did a test drive and looked at 5+ ca contacted the same day by Grant at the dealership. He was friendly and polite on the phone. At the dealership we did a test drive and looked at 5+ cars until settling on one. During the process Grant worked to meet our requirements and was very patient while we went over all the details. We left with a new Passat and are very happy with it. We'll be back for service on a regular basis and will consider him first the next time we go to buy. More

Grant made the whole car buying process easy and pain free. Even when the lights went out in the dealer, he remained positive and helped get me a car I could afford and that I love. free. Even when the lights went out in the dealer, he remained positive and helped get me a car I could afford and that I love. More

Trading cars can be a stressful experence. Often, this stress is due to a lack of trust and confidence in the sales person/dealership. In discussions with Brett, I have always felt he was honest, open an stress is due to a lack of trust and confidence in the sales person/dealership. In discussions with Brett, I have always felt he was honest, open and very professional. I have told others of my confidence in him and they have purchased cars from his dealership. More

Great dealership warm and friendly. Adam Goldfeder was extremely helpful and easy to talk to. I felt very comfortable and was the best car buying experience I have had. I will recommend this dealership an extremely helpful and easy to talk to. I felt very comfortable and was the best car buying experience I have had. I will recommend this dealership and Adam to everyone. More

! Exceptional service and help with the lease of my new 2014, black, leatherette interior, 18" tires, Bluetooth instruction by Joe D, Sean's help with testing it out and options, Brett with a great lease o 2014, black, leatherette interior, 18" tires, Bluetooth instruction by Joe D, Sean's help with testing it out and options, Brett with a great lease offer More

I recently leased a new 2014 Volkswagen Golf. I cannot tell you how happy I am with the car. Joe Dawidouski was the sales team member that assisted me. He was very knowledgeable of the Volkswagen line a tell you how happy I am with the car. Joe Dawidouski was the sales team member that assisted me. He was very knowledgeable of the Volkswagen line and was able to answer all of my questions. If I had a question that was outside his scope of expertise, he quickly found the answer for me. He found the best fit for me in the Volkswagen line. My parents were also shopping for a car. While the Volkswagen line did not fit them, he did not pressure them into buying something they were not happy with. However, due to the friendly customer service of Mr. Dawidouski, they searched within the Suntrup Dealerships and found the car that suited them. I couldn't be happier with my new car, and I sincerely appreciate Joe for being such a friendly and courteous employee of Suntrup Volkswagen. In addition to the outstanding service at the dealership, he followed up by phone after my first few days with the car to make sure all was well (everything with the car is wonderful) and to schedule my first service appointment. I would definitely recommend Suntrup Volkswagen to others looking for a new vehicle as well as referring them to Joe Dawidouski for his exemplary customer service and professionalism. More

Adela was awesome! She was very patient with my unclear Adela was awesome! She was very patient with my unclear vision about which car to choose. She genuinely worked very hard to make sure I was taken ca Adela was awesome! She was very patient with my unclear vision about which car to choose. She genuinely worked very hard to make sure I was taken care of and left with a car I loved. I will certainly be recommending Adela to others. More

I was referred by a friend to Elvir at Suntrup. I him a style of car, budget, and conditions, such as small, to medium size, under X dollars, non-smoked in car, and good maintenance record. He showed me ei style of car, budget, and conditions, such as small, to medium size, under X dollars, non-smoked in car, and good maintenance record. He showed me eight cars from Suntrup lots, and one caught my eye but wasn't the perfect style. I explained I would think about it. Elvir was very understanding, no pressure to hurry up and buy. He stated he would continue looking as inventory changed each day. Four days later Elvir called with "the perfect car". Along with six others. We test drove the vehicle and loved it. We purchased on the spot. Elvir explained everything about the maintenance record, the warranty, and how he believes in pleasing the customer. We felt very comfortable, at ease, and this became the best car purchasing experience of my life. I recommend Elvir to all my family, friends, and acquaintances. Elvir is a great person who made us feel welcome and appreciated for our business. Go talk with Elvir. You will not regret it. I sure don't! Scott S. More

Absolutely great experience working with Adela. She was very friendly and patient during the whole process as well as very knowledgeable about the cars. There was not a question that was not answered to my very friendly and patient during the whole process as well as very knowledgeable about the cars. There was not a question that was not answered to my satisfaction. More

I am so glad that I got to work with Adela and Joe when I was buying my car, they were both very knowledgable and most importantly friendly! For every question I had, they had an answer. I loved them. Thanks was buying my car, they were both very knowledgable and most importantly friendly! For every question I had, they had an answer. I loved them. Thanks to Adela & Joe I am now a proud owner of a brand new 2014 Jetta! More