Suntrup Volkswagen

Suntrup VW great experience zero hassles At Suntrup VW I dealt exclusively with Natalie Storer and I had such a great experience with her I just had to write a review. She is a total delight. At Suntrup VW I dealt exclusively with Natalie Storer and I had such a great experience with her I just had to write a review. She is a total delight. In so many reviews the word "professional" is overused to describe a salesperson. Natalie is professional but more than that, she is by nature genuinely courteteous and pleasant. She focused on my wife and I having a cordial, pleasant customer service experience with a knowledgeable sales person. I held my breath when she went along for the test drive because in the past many sales people talk too much and keep me from being able to really get a sense of the quality of the vehicle, how it rides, drives its pickup, etc.. But Natalie was along to answer questions and occassonially provide info or point out a feature it was helpful to know about. It was the kind of test drive you always wished you had with a salesperson present. Especially when you are new to the make of the car Suntrup VW was a total beehive of activity while we were there but everyone I dealt with found time to be helpful and courteous. I am still deciding what I want to to, but after doing further research on Suntrup, and seeing that all the online reviews match my experience at Suntrup. I will be getting my VW from Natalie at Suntrup. More

Painless and Personable Buying my car at Suntrup was the easiest and most painless car experience of my life. I usually dread it, but this time it all worked out great. Steve Buying my car at Suntrup was the easiest and most painless car experience of my life. I usually dread it, but this time it all worked out great. Steve was great to work with and was just a normal guy selling a car. I didn't feel intimidated at all and everything was upfront and honest. The Finance Team was also so excellent and knowledgeable. I really appreciated them staying after hours to get the deal done. I will definitely come back to Suntrup in the future and have spread the word about my great experience there. More

New car buying Sean Riches made our car buying experience fun and painless!!! Second Vw from Suntrup great product, sales, service top notch!!!!We will recommend Sun Sean Riches made our car buying experience fun and painless!!! Second Vw from Suntrup great product, sales, service top notch!!!!We will recommend Suntrup to all our friends and family thanks again the Pfeiffer family!!! Thanks Steve& Marlene Pfeiffer More

Very easy process. Did everything over the phone and emails We keep going back to Sean! His service and expertise are outstanding! This is our 3rd car from Suntrupp, and we recommend them to everyone. We keep going back to Sean! His service and expertise are outstanding! This is our 3rd car from Suntrupp, and we recommend them to everyone. More

Best VW sales team in Missouri Just bought my first VW from Suntrup and Sean Riches and couldn't be more happy with my experience. Sean went above and beyond what I expect from a sa Just bought my first VW from Suntrup and Sean Riches and couldn't be more happy with my experience. Sean went above and beyond what I expect from a sales advisor. He knows VW's and cars in general better than anyone and genuinely enjoys selling them and talking about them. He's also a relaxed, friendly and approachable guy. He goes the extra mile for his customers, keeping you updated on everything and works very quickly and efficiently. He is very honest and up front with you, a rarity in the car business. If you're looking for a VW, save yourself some time and just go straight to Sean Riches at Suntrup, you won't find a better guy or dealership to earn your business. Thanks again Sean for helping me get my awesome Golf R! More

New car lease Very pleasant, easy experience and a great deal! Thanks Adam and the whole team at Suntrup! Love the new car and looking forward to coming back. Very pleasant, easy experience and a great deal! Thanks Adam and the whole team at Suntrup! Love the new car and looking forward to coming back. More

Exactly what I wanted Adam did not try to upsale us on anything. We told him what we were looking for and we were not pressured into buying anything that we did not want. Adam did not try to upsale us on anything. We told him what we were looking for and we were not pressured into buying anything that we did not want. More

Best car buying experience I have ever had! Best car buying experience I have ever had thanks to Adam! I have had my car for about 4 months now and love it. He gave the price and car that I was Best car buying experience I have ever had thanks to Adam! I have had my car for about 4 months now and love it. He gave the price and car that I was looking for. More

Buy from Sean.. Great service, great deal Sean was very professional from the beginning to the final sale. I would highly recommend going to Sean for anyone looking to buy a new vehicle. Sean was very professional from the beginning to the final sale. I would highly recommend going to Sean for anyone looking to buy a new vehicle. More

Surprisingly pleasant buying experince! I found this dealership through google while looking for a very specific car. The Suntrup VW site lead me to Sean Riches who did a really nice job dea I found this dealership through google while looking for a very specific car. The Suntrup VW site lead me to Sean Riches who did a really nice job dealing with me. My situation was odd, while living in Chicago with one broke down car for trade-in in St. Louis and another that I was driving down, and he did fantastic work lining everything up for a quick sell and trade in when I arrived. Over a couple weeks of emails and phone calls we agreed to terms and prices which was awesome. All-in-all I showed up with two junkers and left with a brand new 2015 VW Jetta TDI SEL Manual (black) to drive back in style to Chicago. Thank you to Sean, the finance rep. who helped settle up the details, and the other friendly staff who I chatted with while I was there. More