Suntrup Volkswagen

Exceptional Car Buying Experience My husband and I visited several car dealerships on S Lindbergh Blvd one day during the Memorial Day sales events. We were thinking about buying a n My husband and I visited several car dealerships on S Lindbergh Blvd one day during the Memorial Day sales events. We were thinking about buying a new car, but were in no rush to make a purchase. We were disappointed in the customer service at every dealership we visited prior to our stop at Suntrup Volkswagen. Not one salesperson greeted us and asked if we would like some help. Since we were batting 0.000 at the other dealerships, we thought we might as well take a look at Suntrup Volkswagen. We had never considered buying a Volkswagen vehicle, but decided we would see what they had to offer. When we arrived, Joe greeted us outside. That was the beginning of the best car buying experience we have ever had! Joe, Beau and Arman were very friendly and accommodating. Our entire experience was exceptional. Joe answered all of our questions as we viewed each of the Volkswagen products and took us for a test drive. We talked to Beau about financing and to Arman about maintenance. We didn't purchase a car that day, but returned a few days later and purchased a 2014 Passat. These young men displayed true customer service, professionalism, and excellent knowledge of Volkswagen vehicles. Since the time of our purchase, Joe has always responded to my questions in a timely manner. We think of Joe, Beau and Arman as our friends. We plan to return to Suntrup Volkswagen for future purchases and will continue to refer our friends to Joe. More

Great experience I recently bought a 2014 Passat from Suntrup while the November sale was going on. At first I was very worried about buying my first car due to lack o I recently bought a 2014 Passat from Suntrup while the November sale was going on. At first I was very worried about buying my first car due to lack of knowledge and experience, but it turned out much less stressful than I thought thanks to Adam! Thanks to both the sale and further discounts that Adam offered me, I could buy the car that I wanted. Adam was always willing to help and easy to reach by phone and email. I asked him a lot of questions and kept changing my decisions, but Adam was supportive and patient the whole time, understanding my concerns. He helped me find a way to finance my car even though it first seemed impossible because I had no credit history. I absolutely love my new Passat, and I am not worried about potential problems that I might face in the future because I know that I will be able to ask for help anytime. I would definitely recommend working with him! More

Door ding repair A door ding right at the handle I had to see every day. But, the team headed by Brian and Dave took care of me. Special thanks to Joe for getting me t A door ding right at the handle I had to see every day. But, the team headed by Brian and Dave took care of me. Special thanks to Joe for getting me the loaner car, without which I could not have gotten it fixed! More

Greatest VW Dealer in the St.Louis area. Everyone is so nice and pleasant and made my vehicle purchase so easy and painless. Sales team is professional and very outgoing and wouldn't have ma Everyone is so nice and pleasant and made my vehicle purchase so easy and painless. Sales team is professional and very outgoing and wouldn't have made this possible with all their excellent and trained staff. Keep it ! More

Hands Down, Best Deal! Let me start by telling you, I don't like buying cars. It's not something anybody likes to do, but when you step into a dealership that it is the qual Let me start by telling you, I don't like buying cars. It's not something anybody likes to do, but when you step into a dealership that it is the quality as Suntrup, you will understand what first class is. The crew at Suntrup will give you no WhooHaa and shoot you straight from the beginning. I had a deal at a dealership before coming to Suntrup and when I got there Suntrup actually beat the other deal without me even saying the other price. But that didn't stop me from getting even better deal. This just shows you these guys work hard for everyone! Thanks Dan and Sean! More

Dream jetta Adela and Brett were awesome... I don't have the best credit and Adela came to my rescue. She even showed me an app that will help track your bills Adela and Brett were awesome... I don't have the best credit and Adela came to my rescue. She even showed me an app that will help track your bills, because she tOok the time to care. Yes, I got a new red Jetta! Super pumped! During the deal, the manager, Brett came out and offerd to get me anything because I was being patient and working with them. If I had a family, I would want to come to Suntrup because everyone who works and buys cars here is super nice. Thanks again! More

Mom and Business Owner It was 18 years since I purchased a car. Which is why Sean explained the option of leasing a car, which is perfect for my lifestyle. I was also look It was 18 years since I purchased a car. Which is why Sean explained the option of leasing a car, which is perfect for my lifestyle. I was also looking for a car to share with my son. I'm happy that I started shopping early for a car last Summer, so that I was ready to sign when I needed my car. Sean is great at following up and reminding you that you may need a car soon, and polite and professional. If I would have waited until the day my car became more expensive to repair than what it was worth. That day would not have been as easy as a transition as it was, because I may have gone somewhere else and not be satisfied. I would recommend his expertise to other car buyers. More

Suntrup is the BEST Sean was great, no pressure and knowledgeable about VW's.....I plan on coming back to Suntrup for my next lease. Also, I forgot the guy's name that si Sean was great, no pressure and knowledgeable about VW's.....I plan on coming back to Suntrup for my next lease. Also, I forgot the guy's name that sits next to Sean, but he was super friendly and helpful when I needed a rental. More

Great Service I bought a 2013 VW CC and I had a pleasant experience with Kevin. He worked quick, and tried to get me the best price. I bought a 2013 VW CC and I had a pleasant experience with Kevin. He worked quick, and tried to get me the best price. More

Good dealership and service center Leased a new Jetta back in October and everyone's been great to work with. Especially Sean in sales and Dan Griffin in the service section. No hassle Leased a new Jetta back in October and everyone's been great to work with. Especially Sean in sales and Dan Griffin in the service section. No hassle at all. More