Suntrup Volkswagen

Painless car buying experience Working with Erion was amazing. I was in and out within a few hours, he knew exactly the car that I wanted, didn't try to upsell me or talk me into a Working with Erion was amazing. I was in and out within a few hours, he knew exactly the car that I wanted, didn't try to upsell me or talk me into a different model. Explained how all of the features in the car worked and followed up to make sure everything was going good with it after the fact. More

Demeaning Felt overly pressured and rushed. When saleswoman sensed she was losing the sale, she got a little nasty and forceful. It's a shame, because everybo Felt overly pressured and rushed. When saleswoman sensed she was losing the sale, she got a little nasty and forceful. It's a shame, because everybody on the Nissan side was so friendly. More

Great day Erion was the only dealer to talk to me all day after visiting 3 places. He worked with me on a price and explained the car to me while making it fun Erion was the only dealer to talk to me all day after visiting 3 places. He worked with me on a price and explained the car to me while making it fun an exciting! I had a blast and got a great car as well! More

Went the extra mile (or two) Adam was amazing to work with. He went above and beyond in making sure I found the right vehicle for me, was patient, despite my indecisiveness and t Adam was amazing to work with. He went above and beyond in making sure I found the right vehicle for me, was patient, despite my indecisiveness and the "what is that shiny thing?!" questions I kept asking. I think I test drove one of everything in VW line before I was finally settled on my 2015 VW Jetta GLI. He helped every step of the way, from explaining (patiently) all of the gadgets on each of the models, giving advice and lending his expertise to my decision-making process, to working extra hard to secure financing I could live with. When you go to Suntrup VW, ask for Adam. I can't imagine anyone taking better care of a customer. More

Suntrup VW great experience zero hassles At Suntrup VW I dealt exclusively with Natalie Storer and I had such a great experience with her I just had to write a review. She is a total delight. At Suntrup VW I dealt exclusively with Natalie Storer and I had such a great experience with her I just had to write a review. She is a total delight. In so many reviews the word "professional" is overused to describe a salesperson. Natalie is professional but more than that, she is by nature genuinely courteteous and pleasant. She focused on my wife and I having a cordial, pleasant customer service experience with a knowledgeable sales person. I held my breath when she went along for the test drive because in the past many sales people talk too much and keep me from being able to really get a sense of the quality of the vehicle, how it rides, drives its pickup, etc.. But Natalie was along to answer questions and occassonially provide info or point out a feature it was helpful to know about. It was the kind of test drive you always wished you had with a salesperson present. Especially when you are new to the make of the car Suntrup VW was a total beehive of activity while we were there but everyone I dealt with found time to be helpful and courteous. I am still deciding what I want to to, but after doing further research on Suntrup, and seeing that all the online reviews match my experience at Suntrup. I will be getting my VW from Natalie at Suntrup. More

Painless and Personable Buying my car at Suntrup was the easiest and most painless car experience of my life. I usually dread it, but this time it all worked out great. Steve Buying my car at Suntrup was the easiest and most painless car experience of my life. I usually dread it, but this time it all worked out great. Steve was great to work with and was just a normal guy selling a car. I didn't feel intimidated at all and everything was upfront and honest. The Finance Team was also so excellent and knowledgeable. I really appreciated them staying after hours to get the deal done. I will definitely come back to Suntrup in the future and have spread the word about my great experience there. More

New car buying Sean Riches made our car buying experience fun and painless!!! Second Vw from Suntrup great product, sales, service top notch!!!!We will recommend Sun Sean Riches made our car buying experience fun and painless!!! Second Vw from Suntrup great product, sales, service top notch!!!!We will recommend Suntrup to all our friends and family thanks again the Pfeiffer family!!! Thanks Steve& Marlene Pfeiffer More

Very easy process. Did everything over the phone and emails We keep going back to Sean! His service and expertise are outstanding! This is our 3rd car from Suntrupp, and we recommend them to everyone. We keep going back to Sean! His service and expertise are outstanding! This is our 3rd car from Suntrupp, and we recommend them to everyone. More

Best VW sales team in Missouri Just bought my first VW from Suntrup and Sean Riches and couldn't be more happy with my experience. Sean went above and beyond what I expect from a sa Just bought my first VW from Suntrup and Sean Riches and couldn't be more happy with my experience. Sean went above and beyond what I expect from a sales advisor. He knows VW's and cars in general better than anyone and genuinely enjoys selling them and talking about them. He's also a relaxed, friendly and approachable guy. He goes the extra mile for his customers, keeping you updated on everything and works very quickly and efficiently. He is very honest and up front with you, a rarity in the car business. If you're looking for a VW, save yourself some time and just go straight to Sean Riches at Suntrup, you won't find a better guy or dealership to earn your business. Thanks again Sean for helping me get my awesome Golf R! More

New car lease Very pleasant, easy experience and a great deal! Thanks Adam and the whole team at Suntrup! Love the new car and looking forward to coming back. Very pleasant, easy experience and a great deal! Thanks Adam and the whole team at Suntrup! Love the new car and looking forward to coming back. More