
Suntrup Volkswagen
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
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One of a kind! Kenan was extremely helpful. He was able to get me a new car that was in my price range and with affordable monthly payments. By far my best experienc Kenan was extremely helpful. He was able to get me a new car that was in my price range and with affordable monthly payments. By far my best experience at a dealership and with a salesman. More
Passat R-Line I had no intention of buying a Car. Certainly not a new car, certainly not a passat. However, I did go in to look at a GLI Jetta. I found what I was l I had no intention of buying a Car. Certainly not a new car, certainly not a passat. However, I did go in to look at a GLI Jetta. I found what I was looking for and was actually disappointed by the Jetta. My girlfriend was not a fan at all. So Kenan went through inventory and found me a Car he thought I would like. He was right on the money. Kenan picked me out a Car and made a deal good enough that I decided to go ahead and buy it. He fights for his customers, he fights for their loyalty. Sean Riches in the finance section is also an excellent co tact at the dealership. I recommend working with Kenan to any prospective buyer. He will find you something you like at the price you want. More
Madeline Annunziata - Suntrup Volkswagen I was very happy with my experience with Madeline and Suntrup Volkswagen. Madeline was proactive in searching for a reliable car/ affordable Jetta for I was very happy with my experience with Madeline and Suntrup Volkswagen. Madeline was proactive in searching for a reliable car/ affordable Jetta for me and was quick to answer questions as they came up. Her positive and lighthearted demeanor made the whole experience a lot more fun. As a first time _new_ car buyer, the process was quick efficient and very smooth; Madeline and Sean Riches made the whole thing it easy! I would recommend Madeline and Suntrup Volkswagen all my close friends and family. More
Excellent experience Adam G and Blaze S were excellent to deal with! The were busy this day so I had the privelage of working with both gentlemen. Even busy I was able t Adam G and Blaze S were excellent to deal with! The were busy this day so I had the privelage of working with both gentlemen. Even busy I was able to test drive and be finished with the entire buying process in less than 2 1/2 hours. Suntrup was amazing - I drove 3 hours to make this purchase and would do it all over again. Adam, did a great overview of all my new car features! Thank-you both! More
Purchasing from Suntrup for a third time I live less than 2 miles from a VW Dealership.... Suntrup puts them to shame!!! So I choose to go to Suntrup which is 90 min from my home. Every time I live less than 2 miles from a VW Dealership.... Suntrup puts them to shame!!! So I choose to go to Suntrup which is 90 min from my home. Every time I have walked into Suntrup it has been a pleasant experience. Adam is the best salesman I have ever encountered. He listens to what you want and need. He has never tried to talk me into an upgrade or spending more than I want. He is one of a kind!! Extremely knowledgeable and gets the job done!! More
Great Experience I leased a Volkswagen Jetta from this location. My dealer, Blaze Schrieber, was very friendly and helpful. He was very efficient and I was in and I leased a Volkswagen Jetta from this location. My dealer, Blaze Schrieber, was very friendly and helpful. He was very efficient and I was in and out with my new car in no time! More
Terrible customer service Terrible. Absolutely terrible. I had a service done and that went ok but then needed a part ordered under warranty and got a letter in the mail that i Terrible. Absolutely terrible. I had a service done and that went ok but then needed a part ordered under warranty and got a letter in the mail that it was ready. For a whole week i have been trying to talk to a service advisor and i cant get through. They even wrote my name and number down and they still don't call. Looks like i will not get my warranty work done because they can't give a simple call back. Unbelievable. More
Run away as fast as you can. I had a Golf TDI that was involved in the diesel buyback. I liked the car so i wanted to replace it with another Golf. Found one i liked and settled o I had a Golf TDI that was involved in the diesel buyback. I liked the car so i wanted to replace it with another Golf. Found one i liked and settled on a price but I noticed that the SEL trim wheels were not on the car. The first salesman (Kenan) told me that would be no problem that apparently someone had switched them out for another customer. I told him that i wanted the SEL and since the 18" wheels were standard on the SEL i wanted them replaced. He again said no problem. I went back the next day to finalize the deal (with Blaze since Kenan didn't bother to show up for the appointment)only to be told that the wheels would be and additional $1,000. I told the salesman (Blaze) that i wasn't going to pay for something that came with the car. He then proceeded to tell me that the car was discounted because the wheels were incorrect (I agreed to pay the full internet price they quoted me). One word led to another and the more we talked the more arrogant Blaze got. I finally told my wife to get up and left. I have never been treated so poorly by a dealership in my life. You would think that VW dealers would be a little more willing to work with people that have already been wronged once. I told them that i would be looking at other brands and Vw wouldn't get a second shot at me. I was told that his time was valuable too and to have a nice day. I bought a Subaru. Good riddance VW! More
Great experience Bought my GTI and it was a breeze. Went in knew what i wanted and got in a car to test drive within 10 minutes. My sales consultant was amazing. Reall Bought my GTI and it was a breeze. Went in knew what i wanted and got in a car to test drive within 10 minutes. My sales consultant was amazing. Really helpful and knowledgeable about the product. if i get another VW in the future it will be from this dealership and my awsome sales consultant! More
Wonderful Experience, even past the purchase. Madeline Annunziata, is one of the best car salesman I have had the pleasure of dealing with, bar none. If I need a new or used car in the future, I w Madeline Annunziata, is one of the best car salesman I have had the pleasure of dealing with, bar none. If I need a new or used car in the future, I will be contacting her first. One year after my purchase, she still treats me as if I am a VIP potential buyer. I have not had better service at a Ritz-Carlton. Thanks again Madeline, Mark More