
Suntrup Volkswagen
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
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Very Knowledgeable and Helpful I came to the dealership on a Saturday, with my two children. I was just looking to see what was available on the pre-owned lot. Stacey greeted us wit I came to the dealership on a Saturday, with my two children. I was just looking to see what was available on the pre-owned lot. Stacey greeted us with a warm, welcoming smile. She listened carefully to my interests, and made me feel at ease. She showed us a car that she thought we'd like. She was absolutely right. She explained all of the options and features, I'd never owned a VW Jetta, then handed me the key for a test drive. My kids and I LOVED the car!!! I returned on Monday to finalize the sale.She also called a while after the sale, to ask if I had any questions or problems. Stacey's customer service skills are incredible!!! I will be back to Suntrup when I'm ready for a new car. More
Rock Solid Dealer I have purchased / leased my last two vehicles here. They take care of you. Not going to dive into a bunch of specifics in a web review, but I can c I have purchased / leased my last two vehicles here. They take care of you. Not going to dive into a bunch of specifics in a web review, but I can confidently tell people to come here for solid deals and solid vehicles. I can also be confident about going back there. Also worked a repair for me and reimbursed me my deductible. Good place, good people and good vehicles. More
Great, easygoing experience My wife and I enjoyed working with Kenan and everyone at the dealership to get us in the car we wanted. We had a great experience and would recommend My wife and I enjoyed working with Kenan and everyone at the dealership to get us in the car we wanted. We had a great experience and would recommend Suntrup VW to anyone. More
These guys are the best. Why can't every trip to get my car service go this smoothly. From my Service writer to the guys in parts, this is what getting your vehicle serviced s Why can't every trip to get my car service go this smoothly. From my Service writer to the guys in parts, this is what getting your vehicle serviced should be like. More
Very easy purchase Worked with both Sarah and Blaze. During the first visit, It was very busy and Sarah I think was helping 4 customers at once and staying pleasant dur Worked with both Sarah and Blaze. During the first visit, It was very busy and Sarah I think was helping 4 customers at once and staying pleasant during the entire time. I have a busy schedule and Blaze actually worked with me on line where several other dealers did not answer questions but just said come in. Got a great price and I shopped around several dealers. They were also very pleasant when I picked up the vehicle. No pressure for other things and no added fees. Best dealership around!!! More
Jetta Great service and help getting me out of a lease and into a new Jetta. Very satisfied with Kenan V. He worked hard and listened to me. Great service and help getting me out of a lease and into a new Jetta. Very satisfied with Kenan V. He worked hard and listened to me. More
Service I wouldn't recommend their service department as the couldn't fix the problem on our car a few times and we were charge took it to another dealer and I wouldn't recommend their service department as the couldn't fix the problem on our car a few times and we were charge took it to another dealer and they were able to fix it. The dealer is unwilling to even apologize or own up to their mistake let alone refund us some of the money we spent there. More
Satisfied overall Bottom line up front, I am positive I received a good deal on my recent purchase. Total time at the dealership ~2:30 in 2 days. I asked for more i Bottom line up front, I am positive I received a good deal on my recent purchase. Total time at the dealership ~2:30 in 2 days. I asked for more information on a model (w/ manual and DSG auto) and I received a call right away from the Manager, Beau, and the dealership set up an appointment for test drive. Unfortunately, the model with manual tranny wasn't available at the dealership, but had a similar model that I could test. I ended up buying the DSG auto after driving both back to back. Blaze ensured I had plenty of time to test both vehicles. He appeared to know more details about the car compared to other dealerships I had previously visited. The vehicle with the color I wanted wasn't ready on the first visit (Saturday), but was ready by Monday. That was ok since I had to bring my spouse with me anyway. Finances were a bit tricky and didn't receive the best APR on financing since we qualified for college grad cash back ($500) that required VW financing a fairly high percentage rate. I wish I knew this before we started, but not sure if I would have made a different choice. Sean was helpful in explaining the different financing/rate variations. It took just about 10 days to receive the documents I needed for the vehicle registration. I'm a resident of another state and the over-the-mail registration likely will take a few weeks, but Blaze offered to help with a dealer tag if necessary, so I'm confident there won't be any issues. Overall, I'm very happy with the purchase and would recommend the dealership to coworkers. Thanks, Blaze, and staff at Suntrup VW! More
True Professional Just wanted to leave a quick note about Blaze. I had been shopping for a new Jetta lease deal and found an amazing deal at another dealer. He warned Just wanted to leave a quick note about Blaze. I had been shopping for a new Jetta lease deal and found an amazing deal at another dealer. He warned me it was too good to be true (it was) and offered to help me along the way. I ended up still going with the other dealer, but Blaze actually helped me to ask the right questions to them. That is true honor and professionalism and I commend him greatly for that. Anyone would be wise to go to him and never trust a word from Dean Team VW. Thank you very kindly for your help Blaze. More
New SUV Purchase Just got home with my new Tiguan SEL. Totally amazed at how nice and professional Blaze was throughout the process. He was extremely patient as well. Just got home with my new Tiguan SEL. Totally amazed at how nice and professional Blaze was throughout the process. He was extremely patient as well. Everyone in the dealership made sure we were helped and taken care of. Sean in finance was great as well getting us in and out quickly. Defintely recommend this dealership to any and all looking for a new Volkswagen. More