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Suntrup Volkswagen
St. Louis, MO
1,617 Reviews
Welcome to Suntrup VW. We are conveniently located in South County on S. Lindbergh Blvd., between I-55 and Tesson Ferry. Suntrup VW has been ranked the #1 volume VW dealer for 9 years.
What makes us different?
We offer a Lifetime Powertrain Warranty with every new VW purchase!
We offer $1,000 price protection to ensure you always get the best deal.
We have night time service hours and free car washes for the life of your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
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Showing 1,617 reviews
June 30, 2017
Great Experience I leased a Volkswagen Jetta from this location. My dealer, Blaze Schrieber, was very friendly and helpful. He was very efficient and I was in and I leased a Volkswagen Jetta from this location. My dealer, Blaze Schrieber, was very friendly and helpful. He was very efficient and I was in and out with my new car in no time! More
by Jenna Banks
Employees Worked With
June 29, 2017
Terrible customer service Terrible. Absolutely terrible. I had a service done and that went ok but then needed a part ordered under warranty and got a letter in the mail that i Terrible. Absolutely terrible. I had a service done and that went ok but then needed a part ordered under warranty and got a letter in the mail that it was ready. For a whole week i have been trying to talk to a service advisor and i cant get through. They even wrote my name and number down and they still don't call. Looks like i will not get my warranty work done because they can't give a simple call back. Unbelievable. More
by MZ1996
Employees Worked With
Service writer
June 27, 2017
Run away as fast as you can. I had a Golf TDI that was involved in the diesel buyback. I liked the car so i wanted to replace it with another Golf. Found one i liked and settled o I had a Golf TDI that was involved in the diesel buyback. I liked the car so i wanted to replace it with another Golf. Found one i liked and settled on a price but I noticed that the SEL trim wheels were not on the car. The first salesman (Kenan) told me that would be no problem that apparently someone had switched them out for another customer. I told him that i wanted the SEL and since the 18" wheels were standard on the SEL i wanted them replaced. He again said no problem. I went back the next day to finalize the deal (with Blaze since Kenan didn't bother to show up for the appointment)only to be told that the wheels would be and additional $1,000. I told the salesman (Blaze) that i wasn't going to pay for something that came with the car. He then proceeded to tell me that the car was discounted because the wheels were incorrect (I agreed to pay the full internet price they quoted me). One word led to another and the more we talked the more arrogant Blaze got. I finally told my wife to get up and left. I have never been treated so poorly by a dealership in my life. You would think that VW dealers would be a little more willing to work with people that have already been wronged once. I told them that i would be looking at other brands and Vw wouldn't get a second shot at me. I was told that his time was valuable too and to have a nice day. I bought a Subaru. Good riddance VW! More
by Ex VW owner
June 16, 2017
Great experience Bought my GTI and it was a breeze. Went in knew what i wanted and got in a car to test drive within 10 minutes. My sales consultant was amazing. Reall Bought my GTI and it was a breeze. Went in knew what i wanted and got in a car to test drive within 10 minutes. My sales consultant was amazing. Really helpful and knowledgeable about the product. if i get another VW in the future it will be from this dealership and my awsome sales consultant! More
by MZ1996
Employees Worked With
Madeline Annunziata
June 14, 2017
Wonderful Experience, even past the purchase. Madeline Annunziata, is one of the best car salesman I have had the pleasure of dealing with, bar none. If I need a new or used car in the future, I w Madeline Annunziata, is one of the best car salesman I have had the pleasure of dealing with, bar none. If I need a new or used car in the future, I will be contacting her first. One year after my purchase, she still treats me as if I am a VIP potential buyer. I have not had better service at a Ritz-Carlton. Thanks again Madeline, Mark More
by Mark McCormick
Employees Worked With
Madeline Annunziata
June 09, 2017
FAKE REVIEWS! I would take a pass on Suntrup I called 3 days in advance to make an appointment. Said it would only be an hour (took 2) wait. I just needed the 60k maintence on my 2010 Jetta (tire I called 3 days in advance to make an appointment. Said it would only be an hour (took 2) wait. I just needed the 60k maintence on my 2010 Jetta (tire rotation, oil, oil filter). Then they tell me that I have no brakes left- sure ok. Sales lady tells me total that with BOTH the 60k and brake pads it will be $338- I go check out and it's actually $428- and that's WITH a $40 coupon! Very deceptive and unprofessional and also an old outdated dealership building. Save your money and go elsewhere More
by Skiguy23
Employees Worked With
Don't remember her name
May 21, 2017
2017 GTI sold by Kenan Kenan is a great car salesman, he made the process easy and worked well to get me a good deal on my 2017 GTI, suntrup is a good dealership as well! Kenan is a great car salesman, he made the process easy and worked well to get me a good deal on my 2017 GTI, suntrup is a good dealership as well! More
by Nickb235
Employees Worked With
Kenan Veljacic
May 11, 2017
A rare find The 2017 Beetle Convertible SEL is apparently rare, but Suntrup worked hard to find one and I was lucky to have Beau Schwartz, who , as a salesman, s The 2017 Beetle Convertible SEL is apparently rare, but Suntrup worked hard to find one and I was lucky to have Beau Schwartz, who , as a salesman, sold me a GTI in 2011, now the Sales Manager bring it to St Louis for me. Adam Goldfeder took it from there and processed the sale in half a day and delivered the terrific car at a fair price. No pain on my part and I drove it home the same and they also transferred the very special extended maintenance contract from the 2011 GTI to the 2017 Beetle. More
by jbc0331a
May 08, 2017
Awesome Experience! Kenan is the BEST!! Kenan was so awesome. He worked hard to get me into the car I really wanted, at the price I needed. Sean (the finance guy) was so nice and helpful to Kenan was so awesome. He worked hard to get me into the car I really wanted, at the price I needed. Sean (the finance guy) was so nice and helpful too! I highly recommend this dealership if you don't want the run around, and want fast, friendly service! More
by Shomrig
May 04, 2017
Excellent Service Trei was one of the most helpful salesmen I have had yet. When you shop for cars, a lot of dealers like to pull you in with false prices. He is very s Trei was one of the most helpful salesmen I have had yet. When you shop for cars, a lot of dealers like to pull you in with false prices. He is very straight forward and got right to the point. Honesty is what I look for when investing my money. I highly recommend this guy. More
by Nsetlich
Employees Worked With
Trei Davis
