Suntrup Volkswagen
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
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Great salesman Wilcox was great, and helped me every step of the way. I would do business with Wilcox again. He is professional and very helpful. Thanks again. Wilcox was great, and helped me every step of the way. I would do business with Wilcox again. He is professional and very helpful. Thanks again. More
Quick&Easy Wilcox was extremely knowledgeable explaining the vehicle details me. Very nice and professional. Excellent selection of cars. Next time we're looking Wilcox was extremely knowledgeable explaining the vehicle details me. Very nice and professional. Excellent selection of cars. Next time we're looking for a car we will be looking for Wilcox. More
Great Customer Service, Great Experience My experience at Suntrup South County was absolutely amazing. My salesperson, Wilcox, was very patient, thorough, and extremely easy to talk to. He My experience at Suntrup South County was absolutely amazing. My salesperson, Wilcox, was very patient, thorough, and extremely easy to talk to. He listened to my situation, the things I wanted in a vehicle, and my desired price range. Although I came into Suntrup without the plan of purchasing a vehicle that day, in working with Wilcox, I soon realized that this was the person in which I wanted to do business. Wilcox found a car that met my needs. He was not pushy and he explained why the vehicle was a great choice for me. On the test drive he was very laid back; it made it much easier to learn more about the vehicle and his philosophy as a car salesperson. Truthfully, I was not committed to the car until the test drive. I am very happy that we took this extra step before I knew I wanted to buy the car. Wilcox went above and beyond with his customer service. I was in a rental car and had to go pick up my (now traded in) car. He provided transportation, even though I denied it profusely. He repeated that all he wanted to do was make this as stress-free an experience as possible. Wilcox's overall attitude and helpfulness made buying this car the obvious right thing to do. After completing the paperwork for the car, I worked with Steve in Finance. He was amazing. Steve was very upfront about what I wanted and what he could do for me. His attitude was so upbeat and he plays great music in his office! Steve made the financial side of purchasing a car a lot less stressful and was very thorough in addressing all of my questions. Buying a car is a very stressful experience. It was nice to have serendipitously pulled onto this dealership lot, worked with this salesperson, then worked with Steve, and drive off in a car that I actually like. It was a great experience! More
Miles is awesome In a nut shell, mikes was wonderful in every way! Would refer him to everyone! Best car experience ever! truly an awesome person too!! Thank you In a nut shell, mikes was wonderful in every way! Would refer him to everyone! Best car experience ever! truly an awesome person too!! Thank you More
Terrible Experience I purchased my first car at Suntrup. I noticed a misalignment and scheduled my first service. It was determined that it was due to uneven tire pressur I purchased my first car at Suntrup. I noticed a misalignment and scheduled my first service. It was determined that it was due to uneven tire pressure. The service person Ryan accused me of putting air in my tires and did not explain it to me professionally. I've only had it for two weeks. He disrespected me and I grew defensive. He told me to go and said we are done. I went back to ask for a service manager and he said, "What is your problem and if you don't leave I will call the cops." Who threatens an individual who looks for help? What type of service is this? What type of employees do you want to represent your business. No one that I know will be referred to Suntrup and I will be taking my business elsewhere. No woman should ever be treated this way and no individual for that matter. More
Made it happen!! I am extremely thankful to Miles. With a little credit history (moving to the U.S. only a few years ago) and student loan, I had the hardest time to I am extremely thankful to Miles. With a little credit history (moving to the U.S. only a few years ago) and student loan, I had the hardest time to get approved. I am also living on a tight budget and I started to think I could never get the car. Miles did everything he could and pulled it off! We found an agreeable deal and I am now a car owner! Thank you Miles! More
Great Experience Mesa Ramic is a good salesman; friendly and not pushy, willing to accommodate the customer. The whole process went smoothly. I recommend this dealersh Mesa Ramic is a good salesman; friendly and not pushy, willing to accommodate the customer. The whole process went smoothly. I recommend this dealership to my friends. More
Suntrup Dealership I recently purchased a used Volkswagen Passat at Suntrup and could not be happier with their service. My salesman, Mesa Ramic, was extremely helpfu I recently purchased a used Volkswagen Passat at Suntrup and could not be happier with their service. My salesman, Mesa Ramic, was extremely helpful and informative. Our finance person Kyle Ketcherside was also extremely helpful and made the financing process and painless as possible. If you are looking for a used car I highly recommend you pay Suntrup and Mesa a visit. More
Wilcox Very pleasant and fast experience, and Wilcox was as friendly as could be. Car is very much what I was looking for. Very satisfying experience Very pleasant and fast experience, and Wilcox was as friendly as could be. Car is very much what I was looking for. Very satisfying experience More
Buying my car I was looking for a nice car while finding the price that worked for me. Miles was there ready and waiting for me at SunTrup. He made it a affordable I was looking for a nice car while finding the price that worked for me. Miles was there ready and waiting for me at SunTrup. He made it a affordable and easy to get the car I was looking for. Thanks Miles! More