Suntrup Nissan - Service Center

My Pathfinder was issued a recall notice and I was rather expecting a bad experience since I did not purchase the vehicle from Sntrup, but the experience turned out to be fabulous. David went the extra mile expecting a bad experience since I did not purchase the vehicle from Sntrup, but the experience turned out to be fabulous. David went the extra mile and explained that another recall was issued and the item was already repaired. He even suggested that I switch my from license holder to Suntrup for a free car wash each time I brough the vehicle in. What personal service! Though I mentioned to him that the Philles were in line on the licen plate holder. He even made a personal comment about my rear plate holder and the college that I attended. Usual service experiences are rather "awful", but David F. Riemer is far exceeding the customer skills to those visiting Suntrup and his approach was geniune and friendly. Thanks David for your superb service to me. More

Everytime I have to come in for any type of service, Mr. Kelly is always accommodating, very friendly and a consummate professional. I never have a worry in leavin my vehicle in the hands of the service dep Kelly is always accommodating, very friendly and a consummate professional. I never have a worry in leavin my vehicle in the hands of the service department! Always top not h work and quality results! More

Suntrup Nissan is a very accomadating dealership. I've had to visit for recall service and despite being very busy, they provided great service. I reccomend this dealer but advise anyone who uses them to had to visit for recall service and despite being very busy, they provided great service. I reccomend this dealer but advise anyone who uses them to have patients as they will most likely be very busy. Their service was Much appreciated! More

Suntrup just gained me back as a customer. I had a not so good experience shortly after I purchased the car 5 years ago and didn't go back until this time. David was professional,courteous and knowledgea so good experience shortly after I purchased the car 5 years ago and didn't go back until this time. David was professional,courteous and knowledgeable. I was extremely impressed with David's explanation of the car's issues and his desire to make it understandable to me. I plan on taking my car there in the future because of David. More

Suntrup just gained me back as a customer. I had a not so good experience shortly after I purchased the car 5 years ago and didn't go back until this time. David was professional,courteous and knowledgea so good experience shortly after I purchased the car 5 years ago and didn't go back until this time. David was professional,courteous and knowledgeable. I was extremely impressed with David's explanation of the car's issues and his desire to make it understandable to me. I plan on taking my car there in the future because of David. More

My previous car was an Acura. I took it Frank Leta for all my service and just loved their service department and was nervous about changing service departments. I bought a 2006 Passat. I needed to take all my service and just loved their service department and was nervous about changing service departments. I bought a 2006 Passat. I needed to take it to the service department to find out why my check engine light was on. When I brought it in I met Dave Riemer. He made me feel at ease with his friendly manner. He was extremely knowledegable I felt at ease. After they checked the check engine light he came and told explained what was wrong and made a recommendation to me which I did. I think someone in management should put a letter of recommendation letter in his file. Mary More

I have bought my last 3 cars from these guys, they are so easy to work with. They're professional & quick to respond to my needs. I now service my cars there. The garage is open late & they loan me a car to easy to work with. They're professional & quick to respond to my needs. I now service my cars there. The garage is open late & they loan me a car to use at my convenience so I never miss work. More

Both men were very knowledgable, quick and curtious. They knew what the problem was right away, checked stock of the parts and got me on my way. Very pleased with entire experience and these men. They knew what the problem was right away, checked stock of the parts and got me on my way. Very pleased with entire experience and these men. I called Doug, Doctor Doug since he knew what the problem was after about 30 seconds of driving my car. Thank goodness my work was covered under the power train warranty. Overall I do not think I will buy a Nissan again, just not that pleased with the car overall. I do not think the special transmission they use in their cars is for me. But as long as I have it I will continue to bring it to you guys. Thanks, Jessica Dashner More

Dave provided outstanding customer service, fixing my car's problem in a timely and, from my perspective, cost-effective manner. I especially am grateful for his willingness to explain to me exactly wha car's problem in a timely and, from my perspective, cost-effective manner. I especially am grateful for his willingness to explain to me exactly what was wrong with the vehicle. I think most people desire to work with a service advisor they can trust, and Dave has earned my trust. More