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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews

876 Reviews of Suntrup Nissan - Service Center

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November 12, 2020

Scott was very helpful, courteous, and efficient. The work was completed in a timely manner. I have always had good service at this Nissan location. More

by summertime1two
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Suntrup Nissan responded

Thank you for choosing Suntrup Nissan, your feedback and rating mean a lot to us. We're glad to hear that Scott was able to help, and we hope to see you again!

November 11, 2020

I was able to get in quickly and Rick made it easy to drop off and get my car back quickly. I loved the texting back and forth and the video sent with details of my car! Great service as always! More

by mdirksen3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Thayer
Nov 13, 2020 -

Suntrup Nissan responded

Hello, Thank you for your business and this review. We're happy to hear that Rick was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 10, 2020

As usual, everyone I talked with was very helpful. I dropped my car off, Scot called when it was ready, picked it up everything was fine. More

by sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Suntrup Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 06, 2020

My Nissan 370Z was scheduled for an "Express" oil change. It was indeed an Express! Fast and efficient. And Scott Kostecki took very good care of us. More

by Beth
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Suntrup Nissan responded

Thank you for choosing Suntrup Nissan, your feedback and rating mean a lot to us. We're glad to hear that our service team provided such a seamless experience, and we hope to see you again!

October 30, 2020

Ryan Thoele is my OG Dawg from back in the day! He knows what he is doing and he knows how to treat me like family even after years of leaving Suntrup! More

by husicirfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Suntrup Nissan responded

Thanks for sharing your thoughts about your experience with Ryan at Suntrup Nissan/Volkswagen . We appreciate your business and hope to see you again soon!

October 29, 2020

Kim worked to get us taken care of. She was responsive and helpful. The repair took longer than we would have wanted but Kim was able to get us a rental to use. More

by gbuol
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Suntrup Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Suntrup Nissan/VW.

October 29, 2020

Service was quick and excellent. Kim was amazing and helpful. She updated me on price, time and kept me informed when my vehicle was ready. More

by Tara G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim in service.
Oct 30, 2020 -

Suntrup Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Suntrup Nissan/VW.

October 27, 2020

Had appointment at Suntrup Nissan yesterday. Got there a little early ,was greeted by Kim in service. She got me all wrote up for my 20K oil change n tire rotation. She was great, got me done fast, inform More

by Barry Unger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
Oct 30, 2020 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working our service team. We're glad to hear we delivered such a great experience!

October 24, 2020

Kim Heaney was extremely courteous & attentive. Service was completed in a timely manner and the overall cost was reasonable. Overall, great customer service and job well done! More

by tettingerjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
Oct 27, 2020 -

Suntrup Nissan responded

It's great to hear that Kim was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Suntrup Nissan / VW.

October 23, 2020

I had a great experience! All my concerns were addressed and at a pretty great price point. I’ll definitely be coming back in the future. More

by Connie F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
Oct 27, 2020 -

Suntrup Nissan responded

Thank you for choosing Suntrup Nissan, your feedback and rating mean a lot to us. We're glad you've had a consistently positive experience here at our dealership, and we look forward to seeing you again!

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