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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews

876 Reviews of Suntrup Nissan - Service Center

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January 08, 2021

I'm very happy with the service i receive from Suntrup. Dave Riemer is my service manager . He is very professional and trustworthy. The service was finished before the time promised. More

by s.switzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Suntrup Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here in our service department. Please let us know if we can do anything in the future!

January 06, 2021

Rick was my advisor! He was great. He texted me and sent me a video of the problem with my car. He got it fixed in a timely manner. Everything went great! More

by Chris & Jenny Kohnz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Thayer
Jan 13, 2021 -

Suntrup Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here in our service department. Please let us know if we can do anything in the future!

January 06, 2021

Great service visit to Suntrup. Ian checked us in, texted with details, and called when complete. Good service and communication - simple process for the customer. More

by JStoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Williams
Jan 13, 2021 -

Suntrup Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here in our service department. Please let us know if we can do anything in the future!

January 06, 2021

I stopped in without an appointment needing an oil change. I spoke with advisor Ian Williams and he worked me in and they completed the job in the time frame he gave me. I was a happy customer. More

by Terreaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Williams
Jan 13, 2021 -

Suntrup Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here in our service department. Please let us know if we can do anything in the future!

January 06, 2021

My favorite place to get my car fixed up. Always helpful and knowledgeable! I know I’m always getting the best service. I’ve been a customer for 5 years and have yet to be disappointed. More

by Ausomee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adela Alispahic, Steve Anders, Armin Hidic, Stacey Tijerina, Rick Thayer, Ian Williams
Jan 13, 2021 -

Suntrup Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here in our service department. Please let us know if we can do anything in the future!

January 05, 2021

I always enjoy my service visits to Suntrup. Ian is a great service advisor and is always professional. The waiting area is clean and comfortable. More

by STLRichard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Williams
Jan 13, 2021 -

Suntrup Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here in our service department. Please let us know if we can do anything in the future!

January 02, 2021

Danny Grimes was very helpful. He worked me in for an oil change and I'm going back next week to have new tires he ordered installed. More

by buschmann.tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Grimes
Jan 05, 2021 -

Suntrup Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Suntrup Nissan/VW we are glad to have you as a customer.

December 22, 2020

I took my Nissan Pathfinder in for service and my service advisor was Rick. He was a pleasure to work with. He texted me to keep me updated on what my car needed and when my car would be finished. I would hi More

by Christy A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Thayer
Jan 05, 2021 -

Suntrup Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 19, 2020

Ryan was super helpful and stayed in touch with us via text or call, which we really appreciated! He was very friendly and explained everything we needed. More

by Private
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Suntrup Nissan responded

Hi Thanks for sharing your thoughts about your experience with Suntrup Pre-Owned. We appreciate your business, and hope to see you again soon! Please don't hesitate to give us a call if you need anything.

December 19, 2020

I've always received good service here at Suntrup, and this time was no exception. The check-in, communication during, and after service was completed, and checkout process was very efficient, friendly, a More

by Java104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Williams
Jan 05, 2021 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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