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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews

876 Reviews of Suntrup Nissan - Service Center

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January 26, 2021

Excellent service, reasonable prices, and great Service Advisor John. They had me in and out for service in a little over one hour. Thanks, Suntrup Nissan! More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Service Advisor, Joe Dawidouski
Feb 08, 2021 -

Suntrup Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Suntrup Nissan.

January 22, 2021

Employees got me in for service quite promptly all while being courteous. Too bad all companies don't care as much. Thanks to the service department. More

by Roger Getrost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Feb 08, 2021 -

Suntrup Nissan responded

It's fantastic to hear that our service team provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Suntrup VW/Nissan

January 21, 2021

Service was quick and timely. Danny did a great job of representing the dealership. You will be seeing me again soon for my regular service. Thank again for the great job you guys do everyday! More

by araptorfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny is all I know. Don't have a last name for you sorry.
Feb 08, 2021 -

Suntrup Nissan responded

It's fantastic to hear that our service team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Suntrup VW/Nissan

January 21, 2021

Ian and the device department are always friendly and helpful. They do things to help you to save money. Ian was training someone, who was also helpful. Thank You! More

by Deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian was training someone who was also helpful!, Ian Williams
Feb 08, 2021 -

Suntrup Nissan responded

It's fantastic to hear that our service team provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Suntrup VW/Nissan

January 19, 2021

Kevin was great! We liked how he sent us a video of the step by step of what he was doing to the car! Way to go! More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments our team, and we look forward to working with you again.

January 19, 2021

Ryan was very friendly and the service was prompt. I was able to make my appointment online and just bring it in. I will continue to bring my car here for service! Thanks !! More

by Bartontracie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Suntrup Nissan responded

Thank you! Here at Suntrup Nissan, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 14, 2021

Prompt, professional and personable. Scott is very good at customer relations - he listens, is knowledgable and delivers the service promised. I'm certain there is a smile under that mask, too! More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Suntrup Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing our Dealership and we hope to see you again soon!

January 14, 2021

Suntrup Nissan is the best!They were knowledgeable, Suntrup Nissan is the best! They were knowledgeable, friendly and fast .I would definitely recommend them to my friends and family . They will always More

by Marybeth5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Williams
Jan 19, 2021 -

Suntrup Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing our Dealership and we hope to see you again soon!

January 14, 2021

Staff so very professional and kind. Dave goes the extra mile always. Oil changes are always quick and a good price. They really take care of my Nissans. More

by AA2maui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Suntrup Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience. Please let us know if you need anything in the future!

January 13, 2021

Ryan, my service advisor, was great. He explained things clearly and listened to what I had to say. The shuttle drivers, Eric and Chris, were professional and very nice. More

by sue
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 13, 2021 -

Suntrup Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here in our service department. Please let us know if we can do anything in the future!

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