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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews

876 Reviews of Suntrup Nissan - Service Center

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February 25, 2021

The first service for my new car went great. Ian Williams, my service advisor, was professional and very helpful. He coordinated an additional fix on my car while it was there for an oil change. Tha More

by ali_0408@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Williams
Mar 09, 2021 -

Suntrup Nissan responded

Thank you so much for your excellent, five-star review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Suntrup Nissan. Please don't hesitate to reach out if you need anything else. We're always happy to help.

February 24, 2021

I’ve been a loyal Nissan customer since 1999. Suntrup Nissan has been the best experience by far especially when it comes to quality vehicle service. More

by dezdyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Toppins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny in Service , Collin Costello, Ian Williams
Mar 09, 2021 -

Suntrup Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Suntrup Nissan!

February 12, 2021

Very professional and friendly staff! Danny was great! He made the whole process very easy and the timing he gave us on how long it would take was spot on! Thanks! More

by Mh_tuson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Feb 15, 2021 -

Suntrup Nissan responded

Thank you so much for choosing Suntrup Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance!

February 12, 2021

My service advisor Joe promptly checked me in and had my car finished well before I expected. Great service. I will certainly continue to use Suntrup and highly recommend them. More

by steve gentemann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 15, 2021 -

Suntrup Nissan responded

We are very happy to hear that our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 11, 2021

I was able to get right in to get service. The work was completed ahead of what they told me. My service advisor, Joe Lim, let me know that I needed tires and rear brakes. He was able to quote me on 3 di More

by ndmcmanus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lim
Feb 15, 2021 -

Suntrup Nissan responded

We are very happy to hear that our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 09, 2021

Service advisor at Suntrup Nissan South Linbergh, Ryan was very friendly and helpful. Everything was taken care of in a timely manner. I just had my Rogue Sport in for 25,000 mile maintenance work. More

by CHanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Suntrup Nissan responded

We are very happy to hear that our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 05, 2021

It's fast and friendly, and you can trust that they know the best service for your car. They recommended one after-market part because it saved money, and I appreciate that. Prices were not above what I was More

by Jmarra21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Suntrup Nissan responded

It's fantastic to hear that our service team provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Suntrup VW/Nissan

February 04, 2021

I brought my Altima in for an oil change and tire rotation. My service writer, Scott Kostecki advised me of an issue during the service. He explained the problem, provided an estimate and was very he More

by Trey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Suntrup Nissan responded

Thank you! Here at Suntrup Nissan, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 30, 2021

Great service, Joe was so nice and knowledgeable. Been coming back to this dealer since I bought the SUV. I drive the extra miles to do my maintenance there. It has been the same since the day I walked More

by csstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Feb 08, 2021 -

Suntrup Nissan responded

Thank you! Here at Suntrup Nissan, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 29, 2021

Our service advisor Joe was great! He was very personable and attentive to our needs. He made sure that even though we were a walk in for service that we were attended to in a reasonable time frra More

by lissaklingler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 08, 2021 -

Suntrup Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Suntrup Nissan.

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