Back

Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews

876 Reviews of Suntrup Nissan - Service Center

Sort by
March 22, 2021

Danny was very helpful. The service was timely and prompt, and they did not try to “upsell” me on things I did not need. They are a very honest service department. More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny
Apr 05, 2021 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 20, 2021

It was surprisingly easy once I got in the door. Everyone I spoke to was nice and courteous. No problems were incountered. So Calvin should get a thumbs 👍. More

by Streckhaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin
Apr 05, 2021 -

Suntrup Nissan responded

Here at Suntrup Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with us and it was a pleasure having you at the dealership. We appreciate your review!

March 18, 2021

Ian and Dave with Suntrup VW were perfect. They help get me the best service for my vehicle. I highly recommend Suntrup for your VW needs. More

by Kwsailor44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Williams
Apr 05, 2021 -

Suntrup Nissan responded

We are very happy to hear that our sales team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 17, 2021

I liked working with David Riemer. He gave me a quote of the cost of the services before the work began. He sent me three quotes of tire prices to choose from before putting new tires on my car. He kept me More

by catheoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 16, 2021

The service department is always fast, friendly, fairly priced, and trustworthy. I’ve always been pleased with the service Danny provides and will continue taking my car to Suntrup Nissan for all of its s More

by Kmcooper88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Apr 05, 2021 -

Suntrup Nissan responded

Thank you so much for choosing Suntrup Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance!

March 13, 2021

My appointment on March 12 went smoothly. Scott was courteous and professional, and my work was completed in less time than expected. The waiting area isn't very conducive to 'social distancing', so t More

by wendyflusser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 13, 2021

My Service Advisor Joe was professional, he explained what service was expected and the cost. He was professional and quite helpful. My car was ready before the estimated time. More

by Mcm870
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 12, 2021

Dave Riemer my service manager is the best. He's honest and trustworthy. He keeps me up to date on what my car needs. I recommend Suntrup. More

by s.switzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Suntrup Nissan responded

Here at Suntrup Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with us and it was a pleasure having you at the dealership. We appreciate your review!

March 11, 2021

Suntrup service department is excellent! Doug Koch is the service advisor I used and he is beyond wonderful! I recommend working with him if you get the chance! The staff is very friendly and informative. Th More

by Kwear0420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Koch, Staphen Mason
Apr 05, 2021 -

Suntrup Nissan responded

Thanks for sharing your thoughts about your experience with Suntrup Nissan. We appreciate your business and hope to see you again soon!

March 05, 2021

My service advisor Scott always make it a pleasant experience. He’s knowledgeable and courteous. I won’t use anyone else to service my vehicle. Keep up the great work Suntrup team! More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Suntrup Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Suntrup Nissan!

...
72
...