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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews

876 Reviews of Suntrup Nissan - Service Center

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May 11, 2021

Always great service. Drop off, pick up later. Friendly staff. Valet brings the auto up front. Everyone was wearing masks, which is important in these COVID times. More

by milopedes2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Thayer
May 20, 2021 -

Suntrup Nissan responded

Thank you so much for your kind words for Scott , and for taking the time to leave us this wonderful feedback!

May 09, 2021

Excellent service all the time. Ryan was great. Always good visit Well organized good good. Will go there all the time thanks Again for the job week done More

by Kpintergolfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 06, 2021

Yesterday I had my car in at Suntrup Nissan for it's regular servicing. Service Adviser Craig Suntrup (Tag#3621q*W8) set up my servicing and kept me updated about the progress of the work. I was able More

by Dewy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Suntrup
May 06, 2021 -

Suntrup Nissan responded

Thanks for the great review! We look forward to your next service visit!

May 06, 2021 -

Dewy responded

Thanks, my pleasure. Take care!

May 05, 2021

Danny was wonderful per usual and they were done in a timely manner. I was satisfied with the service they provided that day. Thank you More

by lisacobb13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Thayer, Ian Williams
May 06, 2021 -

Suntrup Nissan responded

It's great to hear that David and Scott were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Suntrup Nissan.

May 05, 2021

The service department got me into my appointment on time. My maintenance was started immediately. Once it was completed, I received a video from the service technician explaining what he did and that b More

by Midwestman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Thayer
May 06, 2021 -

Suntrup Nissan responded

Thank you for taking the time to share your wonderful feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your compliments with our team, and we look forward to working with you again!

April 30, 2021

My service experience was great! Craig was helpful, knowledgeable and friendly. He got me in for an oil change and out in about 30 minutes More

by Sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
May 06, 2021 -

Suntrup Nissan responded

Thank you for taking the time to share your wonderful feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your compliments with our team, and we look forward to working with you again!

April 28, 2021

I’ve been having my car serviced at Suntrip since I bought it in 2016. The maintenance and repair and customer service have always been good. I’ve noticed the last few times it’s even better. Ryan was More

by San
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Suntrup Nissan responded

Thank you for sharing your thoughts about your experience working with here at Suntrup Pre-Owned.

April 25, 2021

Service was very quick and effortless. Advisor Danny tried using the new kiosk and entered all information. Went back to the computer to complete transaction and said the kiosk did not save the informa More

by glo61927
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny
May 06, 2021 -

Suntrup Nissan responded

Thank you for taking the time to share your wonderful feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your compliments with our team, and we look forward to working with you again!

April 16, 2021

Everyone was very friendly. Craig really listened to my Everyone was very friendly. Craig really listened to my concerns before sending my car in for service. Thank you for great service. I'll be back a More

by jhuber7801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
May 06, 2021 -

Suntrup Nissan responded

Thank you for taking the time to share your wonderful feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your compliments with our team, and we look forward to working with you again!

April 16, 2021

Ryan, Ian and staff always take great care of me and family! That is why I have purchased over 7 cars in the last 20+ years! More

by jeff arky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt parts, Adela Alispahic, Stacey Tijerina, Brian Burjoski, Rick Thayer, Ian Williams, Samuel Dominguez
Apr 23, 2021 -

Suntrup Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car!

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