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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews
Call Service Center (314) 275-0227

876 Reviews of Suntrup Nissan - Service Center

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June 29, 2023

Terrible communication after my car was serviced despite texting and calling several times. Clients should be able to reasonably reach the team. More

by auntieise
Service Price Transparency
Recommend Dealer
No
Employees Worked With
I don’t recall the employees name.
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June 29, 2023

Easy scheduling. Fair pricing. Like the video updates. Quick service. More phone communication is necessary. More

by jlustenring
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Suntrup Nissan responded

Thank you! Customer satisfaction is our #1 priority here at Suntrup Nissan. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 29, 2023

Waiting area was clean and comfortable. Service associates were helpful and friendly. Vincent Volk was very professional. More

by Joyce.streiler
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vincent Volk
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Jul 31, 2023 -

Suntrup Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Suntrup Nissan.

June 29, 2023

The people were nice, and the service was fine but an hour and a half for an oil change is a bit much. Also, I had my tires rotated and I now have a noticeable rumble from the tires at a low speed. More

by anthony.armbrecht
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2023 -

Suntrup Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 29, 2023

Very good service, all workers are so friendly. Work was done on my car was done in a very timely manner More

by SHEILASORRENTINO06
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

June 29, 2023

The service department always does a great job for me. I'll continue to go to Suntrup Nissan. More

by dwbstl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Koch
Report | Print
Jun 29, 2023 -

Suntrup Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Suntrup Nissan are glad to have you as a customer.

June 29, 2023

even tho my car had problems they took care of me. and got it all figured out. awesome people and good mechanics. More

by zwarren095
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
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Jun 29, 2023 -

Suntrup Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 29, 2023

Service was great. Took weeks for me to get anyone to answer the phone. T More

by SCILUFFO
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Doug Koch
Report | Print
Jun 29, 2023 -

Suntrup Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Suntrup Nissan are glad to have you as a customer.

June 29, 2023

Everyone that I dealt with was very courteous and helpful. My truck had two recalls which was taken care of within the time promised. More

by boxman101
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Doug Koch
Report | Print
Jun 29, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

June 29, 2023

This was one of the best car buying experiences! Brad Hotop was quick to respond to emails and questions and was a pleasure to work with! More

by cbollinger2000
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brad Hotop, Doug Koch
Report | Print
Jul 31, 2023 -

Suntrup Nissan responded

Thank you! Customer satisfaction is our #1 priority here at Suntrup Nissan. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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