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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews

876 Reviews of Suntrup Nissan - Service Center

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July 03, 2023

1 bad experience was with a receptionist, she was very rude and kept transferring me More

by rkerby1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Koch
Jul 31, 2023 -

Suntrup Nissan responded

Thank you! Customer satisfaction is our #1 priority here at Suntrup Nissan. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 03, 2023

I appreciate the thorough checkout of my vehicle and cordiality expressed while I waiting for the vehicle to get service work done on it. I also appreciate the mechanic sending a video summary of what w More

by roberttruff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Wolk, Brad Hotop
Jul 31, 2023 -

Suntrup Nissan responded

Thank you! Customer satisfaction is our #1 priority here at Suntrup Nissan. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 03, 2023

My Service experience was very good and professional overall with outstanding communication and upfront pricing. More

by gjwatkins1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Jul 31, 2023 -

Suntrup Nissan responded

Thank you! Customer satisfaction is our #1 priority here at Suntrup Nissan. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 30, 2023

Good service, personable, and timely. Will consider trading my Nissan in with this dealer in the future More

by wrdavis1689
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Doug Koch
Jul 31, 2023 -

Suntrup Nissan responded

Thank you! Customer satisfaction is our #1 priority here at Suntrup Nissan. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 30, 2023

This was one of my first times needing Nissan service and everyone was nice and the work was done quickly. I worked with Vincent Wolk and he was really nice and helped me schedule another service in the same More

by mlf9595
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vincent Wolk
Jul 31, 2023 -

Suntrup Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Suntrup Nissan.

June 30, 2023

Thanks for getting me in on short notice. The Service was done sooner than projected. More

by Jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Rhodes
Jul 31, 2023 -

Suntrup Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Suntrup Nissan.

June 29, 2023

The staff was extremely friendly and the facility was clean and comfortable. I would highly recommend them to anyone. More

by TRENTOND
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Jul 31, 2023 -

Suntrup Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Suntrup Nissan.

June 29, 2023

They went above and beyond to get me serviced in a timely manner. Great customer service. More

by DTAGAIN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Suntrup Nissan responded

Thank you! Customer satisfaction is our #1 priority here at Suntrup Nissan. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Jul 31, 2023 -

DTAGAIN responded

Well earned!

June 29, 2023

Service was fast and efficient. Everyone was pleasant and quick to respond to any questions I had. Great service everyone! More

by RTICWOLF
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Suntrup Nissan responded

Thank you! Customer satisfaction is our #1 priority here at Suntrup Nissan. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 29, 2023

Great service. Kept me updated as to status of repair & had it done when promised. Will always use them. More

by BOBMACHER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Koch
Jul 31, 2023 -

Suntrup Nissan responded

Thank you! Customer satisfaction is our #1 priority here at Suntrup Nissan. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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