Suntrup Nissan - Service Center

I think they did a wonderful job. They are very friendly. They keep you informed on your vehicle every step of the way. They are very friendly. They keep you informed on your vehicle every step of the way. More

Doug was easy to work with and explained everything for me to understand. He was very patient, kind, and knowledgeable. me to understand. He was very patient, kind, and knowledgeable. More

Scott was so great! He made me feel comfortable with everything that would be done with my car and he communicated thoroughly throughout the process! He made me feel comfortable with everything that would be done with my car and he communicated thoroughly throughout the process! More

I was scheduled by accident in VW Service was great and Everyone was very helpful Everyone was very helpful More

I was checked in quickly and Ian was polite and helpful. My loaner car car was ready with the AC on as it was a very hot day. My loaner car car was ready with the AC on as it was a very hot day. More

I like how personable they were and told me what was wrong with the car. wrong with the car. More

Scott is the best. Very thorough and explains things in understandable term. I always enjoy working with him. Very thorough and explains things in understandable term. I always enjoy working with him. More

Nichole was very helpful with getting my car in the shop quick. She was able to get my warranty claim processed very quickly. The only complaint I have is that the other advisors were not very helpful w quick. She was able to get my warranty claim processed very quickly. The only complaint I have is that the other advisors were not very helpful when Nichole was not there or available. More

Service experience was very good and professional overall with outstanding communication and upfront pricing. My only complaint, and it’s a huge one, is the cost for basic services is out of control. Nearly with outstanding communication and upfront pricing. My only complaint, and it’s a huge one, is the cost for basic services is out of control. Nearly $800 to replace spark plugs on a 10 year old SUV? That’s just one of the many simple services that I will have done elsewhere for a third the price or less. If you need one of the few services that only a Nissan Dealer can do then this dealership is great for that. More