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876 Reviews of Suntrup Nissan - Service Center
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Verified Customer
July 20, 2023
This last time want very well. Christian was awesome with checking me in the evening before my appt. And when I picked up my car, I didn't have to wait for an extended length of Christian was awesome with checking me in the evening before my appt. And when I picked up my car, I didn't have to wait for an extended length of time. More
by rrybACki
Employees Worked With
Christian - Service Dept.
July 20, 2023
Dealership and service associates do a great job getting us in and out. My initial call was not so good. With transmmision problems i was forced to wait eight days befor service begun. I also was told that us in and out. My initial call was not so good. With transmmision problems i was forced to wait eight days befor service begun. I also was told that rentals are first come first serve. I was also not informed there is a 45.00 charge to rent. Did not matter i was there at 8am and was told no rentals are available. I waited and my service turned out to be only couple hours. More
by jkissel76
July 20, 2023
Great service. Pulled up without out an appointment as a warning light popped up as I was driving. They fit my car in and got it back within a couple hours! Pulled up without out an appointment as a warning light popped up as I was driving. They fit my car in and got it back within a couple hours! More
by HATCARMAN
Employees Worked With
Nichole Rhodes
July 19, 2023
Took 2. 5 hrs to get an oil change. They also did an inspection and estimates I didn't want or have time for. 5 hrs to get an oil change. They also did an inspection and estimates I didn't want or have time for. More
by sueharvey
Employees Worked With
July 18, 2023
Everything was as expected. Drop-off and pick-up were easy, and they always informed me of the process. They even provided an additional service recommendation that I found rea Drop-off and pick-up were easy, and they always informed me of the process. They even provided an additional service recommendation that I found reasonable and approved. More
by cesar.ordonez.us
Employees Worked With
Ian Williams
July 18, 2023
Appointment did not correct the discrepancy. Issue was misdiagnosed by the salesman. Scheduling and rescheduling this appointment was a disaster. Issue was misdiagnosed by the salesman. Scheduling and rescheduling this appointment was a disaster. More
by mpa287
Employees Worked With
July 18, 2023
Nichole assisted me and was super helpful and knowledge. She made sure to explain everything and was able to get me in and out in about an hour. She made sure to explain everything and was able to get me in and out in about an hour. More
by sarahhosking23
Employees Worked With
Nichole (in service center)
July 18, 2023
Awesome service, Got me right in for an appointment, communication was great, and completed repair quickly. Definitively exceeded my expectations!! communication was great, and completed repair quickly. Definitively exceeded my expectations!! More
by jessicavenable78
Employees Worked With
July 18, 2023
Service experience and Ryan were great. However, the Suntrup tech that drove my truck apparently took it through a very large muddy puddle, the truck was returned with mud splashed up both However, the Suntrup tech that drove my truck apparently took it through a very large muddy puddle, the truck was returned with mud splashed up both sides. I had spent 2 hrs Sunday washing it and was not happy to have it returned to me this filthy the very next day. More
by J03.WHEELER
Employees Worked With
