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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews

876 Reviews of Suntrup Nissan - Service Center

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July 27, 2023

Very good service visit. David was very helpful in helping me find a part for my truck. More

by J.MEYER2444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 27, 2023

Ryan was extremely helpful in checking us in, and then informing me of needed repairs. He made it very simple to authorize the repairs and had my care back to me as quickly as possible. I purchased this More

by YOUNG_TAMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 27, 2023

The service advisor did an awesome job. He got me in another much faster than I thought he would. He told me that I didn’t have to come back for 5000 miles on my oil change when the sales r More

by DLCHOMEMAINT59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Jul 31, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 27, 2023

Very friendly, helping to get right away a rental car. Helpful for getting the car finished. Thanks More

by bb4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Suntrup Nissan responded

Thank you! Customer satisfaction is our #1 priority here at Suntrup Nissan. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 27, 2023

Very good service. Ryan went out of his way to accomodate my schedule and service was prompt. More

by mre0807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Jul 31, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 26, 2023

Aside from the long wait times on the phone, the service was stellar once we got in. The tech gave us an honest opinion of the head gasket and no replacement needed at this time. I've known Doug for many More

by chris@superior-bg.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Jul 31, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 26, 2023

I was in and out the staff was great the lobby area was nice and comfortable ! More

by Reneacarla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Suntrup Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Suntrup Nissan, we look forward to having you as one of our valued customers for many more years to come!

July 26, 2023

As always Ryan is absolutely amazing! I was in and out! Thanks so much Ryan! More

by patiencerhodes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 26, 2023

Everything went well. I have no complaints. Keep up the good work. I will be back. More

by k-j-stallings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Brown
Jul 31, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 26, 2023

Everything done on time and to satisfaction. Everything also covered under service agreement. Staff was also polite and helpful. More

by brykoh73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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