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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews

876 Reviews of Suntrup Nissan - Service Center

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August 09, 2023

Dealership is great. Service department is great, David in service was great. So far very happy with Suntrup. More

by debbieglaser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 09, 2023

Travis was very nice and knowledgeable ordered my part had it painted called me and said we can do this today if you want to. So my husband took it up there and he put the mirror on in about 20 minutes. G More

by SCHOLLMEYER326
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis rated a 10 in my opinion
Sep 05, 2023 -

Suntrup Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Suntrup Nissan.

August 09, 2023

The service was excellent! !! Everyone was very nice and helpful!!! Loved the way the service was done in a short time!!!! More

by hope.janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Paton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch, Patricia Jones
Aug 28, 2023 -

Suntrup Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 08, 2023

Always easy appointments. Lots of feedback, including videos, great friendly service, and no problems! That’s all you need! More

by MKATHLEENBAKULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Aug 08, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 08, 2023

Not very helpful nor accommodating. This dealership has brought me a great deal of stress. I’d never recommend it to anyone. More

by kameshiahubbard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Willis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeShawn Price
Sep 05, 2023 -

Suntrup Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Suntrup Nissan.

August 08, 2023

First I was asked to have my vehicle there early. I went all day without a car. Came to pick it up and it took forever. The sticker for next oil change is completely wrong. Then less then 2 weeks aft More

by iamjessicalynn74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kostecki
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip Kearney, Doug Koch
August 07, 2023

Great Service . Knowledgeable and friendly staff . Everyone treated me fantastic and my truck was done when promised . More

by bmanauto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 07, 2023

well organized but have an appointment should be better than ever with new building being constructed More

by UMPIRMIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Aug 08, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Aug 09, 2023 -

UMPIRMIC responded

Old Nissan customer like the quality of the work performed.

August 07, 2023

They were extremely helpful and kind. They answered all my questions and the work was done quickly. More

by hannahlora04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Voege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 04, 2023

The customer service was really good. I love everything about the customer service. I will always bring my car to get what I need done to it. Everybody at Nissan keep up the good work. More

by carljohnson19662017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
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