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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews

876 Reviews of Suntrup Nissan - Service Center

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August 12, 2023

Did not fix the issue I had. Said car was fine. engine light came on after pulling off dealership lot. Second time in a row that I was disappointed in the service. Only reason I More

by bandrews941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't wish to add
August 10, 2023

I was not told it would take more than a day to complete the repairs on my car. I had to scramble to find a car the following day. More

by RWMF2F
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nichole Rhodes
August 10, 2023

Suntrup Nissan has Excellent customer service and is Quick and reliable. Oil change, oil filter and cabin and engine filters were changed out. I’m glad there identified the air filters as I am going on More

by jackiedamico1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Aug 28, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 10, 2023

Service was outstanding as always. I think it's a little odd how many reminders and texts I received to complete this survey. More

by manjoharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Aug 28, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 10, 2023

Service good; in time allotted. Promised car wash when bought —never get one —not an excuse that car wash is down —-spray it and wipe it down quickly… or at least vacuum interior More

by lindamcrbryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Moore and Ben? Excellent
Aug 28, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 10, 2023

My car was fixed the same day and the mechanic was very nice over the phone. More

by 25amurgic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Burjoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Hotop, Adrian Godlewski, Sean Finnegan, Doug Koch, Luis Delgado, Michael Jones, Mary Brannen, Justin Almon, Stephen Hobbs
Aug 28, 2023 -

Suntrup Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 10, 2023

They have always given us excellent service. If we have a problem, Scott makes sure it’s attended to. More

by carolynknopf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 09, 2023

I am so pleased with my purchase at Suntrup Nissan. Aaron has continued to make himself available for any questions or concerns that I might have. In the meantime, I can't say enough about the service More

by ANEWDAY0410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Voege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Aug 28, 2023 -

Suntrup Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 09, 2023

Friendly, fast and always courteous service. Everything always explained. Very timely service. Great people to work with. More

by JAYC8816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Sep 25, 2023 -

Suntrup Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Suntrup Nissan, we look forward to having you as one of our valued customers for many more years to come!

August 09, 2023

Please check the review I completed after the service. Do I need to repeat myself? More

by antrager
Recommend Dealer
No
Employees Worked With
I didn’t deal with any of these people.
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