Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
876 Reviews of Suntrup Nissan - Service Center
Sort by
September 07, 2023
I appreciate your willingness to oil change my Hyundai in a timely manner while the Hyundai dealership would’ve been a six week wait. a timely manner while the Hyundai dealership would’ve been a six week wait. More
by alandre2
Verified CustomerEmployees Worked With
September 07, 2023
dropped off car to check on tire pressue light being on. they founf screw in tire and fixed it within an hour of bringing n without an appointment they founf screw in tire and fixed it within an hour of bringing n without an appointment More
by jimandlinda2002
September 07, 2023
Dave is very professional knowledgeable and courteous. I will definitely upgrade from this dealership when I am ready. I will definitely upgrade from this dealership when I am ready. More
by johnpetzoldt
Employees Worked With
September 06, 2023
Ryan did a great job keep me in the loop of how my vehicle was doing and letting me know when it was ready. Also, I love the addition of the service videos! Thank you! vehicle was doing and letting me know when it was ready. Also, I love the addition of the service videos! Thank you! More
by jwhesse
Employees Worked With
September 06, 2023
He was very nice and helpful. He was informative. Good work.i would like him again He was informative. Good work.i would like him again More
by NARVELLAADAMS
Employees Worked With
September 06, 2023
Great service. I was able to get in earlier than expected and out just as quickly. I was able to get in earlier than expected and out just as quickly. More
by JP.GALE21.BERK62SHIRE
Employees Worked With
September 03, 2023
The service team was awesome. Very communicative and treated me with respect. They were not pushy on their recommendations. The scheduling process was terrible. I could not un Very communicative and treated me with respect. They were not pushy on their recommendations. The scheduling process was terrible. I could not understand the person and they apparently did not understand me. More
by sgoldie88
Employees Worked With
Danny Grimes
September 01, 2023
Scott is awesome and a very good service advisor. I am put at ease every time I bring my car here that he’s going to get the job done right the first time. Great guy! I am put at ease every time I bring my car here that he’s going to get the job done right the first time. Great guy! More
by MPERRYLE87
September 01, 2023
I'd give you a five star rating, however I just needed an oil change and cabin filters completed. I'm from Out of State and just needed ths quick service. Someone from the service department changed my radio oil change and cabin filters completed. I'm from Out of State and just needed ths quick service. Someone from the service department changed my radio station's and deleted my previous destinations history and returned the vehicle with mud all along the passenger side! As a military retiree, having moved all over the US, this previous history information was very important to me. In any other of the five National Nissian dealerships (OH, VA, SC, PA, NY) that have serviced my Pathfinder, this behavior has never occured in the past. It's too late to complain the damage has been done. However, because this happened I'm unable to endorse this service center and nor will I recommend it. More
by micjor9641
Employees Worked With
Doug Koch
