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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews
Call Service Center (314) 275-0227

876 Reviews of Suntrup Nissan - Service Center

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September 12, 2023

Very nice and friendly you get help right away and waiting room it’s clean More

by ADRISORMANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
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Sep 25, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

September 12, 2023

Work was completed on time and estimate given was as promised. Good job, well done! More

by PMTRINGA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Report | Print
Sep 25, 2023 -

Suntrup Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Suntrup Nissan, we look forward to having you as one of our valued customers for many more years to come!

September 11, 2023

Surpassed my expectations, pleasant staff, waiting room was comfortable and service was quick, which leaves more time for other errands. More

by louise.kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Voege
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

Sep 27, 2023 -

louise.kelley responded

I have submitted so many reviews. But the one I want to check is the survey about Vincent, my advisor. I hope I responded to that since he did an excellent job. If I did not respond please let me know so I can respond to the survey so he will get the credit for excellent service. Thanks again Vincent for excellent service. Louise Kelley

September 11, 2023

Great service and good customer service experience. I will recommend this dealership to family and friends.🌹🙏❤️ More

by mosscross632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Grimes, Michael Jones
Report | Print
Sep 25, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Sep 25, 2023 -

mosscross632 responded

Great service and customer service. I will recommend SUNTRUP NISSAN-STL SOUTH COUNTY to family and friends..

September 11, 2023

Scott was a great a great service provider. He was willing to order a new tire and have it installed same day. I appreciated his patience and diligence. Thank you. More

by BBROOKE1367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

September 09, 2023

I can always count on Dave to help me properly, the fisrt time and every time. More

by JHCASIGLIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

September 09, 2023

Service was fine and done in a timely manner even though I didn’t wait since I thought it would be long time More

by mjordanbenny
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 08, 2023

I asked to be scheduled as a drop off and wait and was scheduled as a drop off and pick up later which was frustrating, but then they got the work done quickly so it worked out fine. I was grateful they t More

by RICHARD@MOJWJ.ORG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Koch
Report | Print
Sep 25, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

September 07, 2023

They were very friendly and I liked the video to show what they are doing. The service and experience was about expectations. More

by pam28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Hutchinson
Report | Print
Sep 25, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 07, 2023

Great service and quick turn-around! Our oil change and tire rotation was quick and easy! Thank you!! More

by carlettagenenbacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Report | Print
Sep 25, 2023 -

Suntrup Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Suntrup Nissan, we look forward to having you as one of our valued customers for many more years to come!

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