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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews
Call Service Center (314) 275-0227

876 Reviews of Suntrup Nissan - Service Center

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September 14, 2023

I had been planning on dropping it off but my ride cancelled. But no worries, the staff got me in and finished in no time. I love the service and everyone I have ever dealt with has been AWESOME!!! More

by mayfam1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

September 14, 2023

I was impressed with accuracy in scheduling, inventory information and communication between mechanics, representatives,etc great job Suntrup! More

by Anastasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

September 13, 2023

My drivers mat and door jam were full of mud and dirt upon completion and I had just finished cleaning my car. More

by laura.larson1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Brown
Report | Print
September 13, 2023

The new comm approach is a true service. In a period where most companies push people to a computer AI routine, P to P comm is a great step forward. More

by BOB@ROBERTELAWSONCPA.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

September 12, 2023

Work was completed on time and estimate given was as promised. Good job, well done! More

by PMTRINGA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Report | Print
Sep 25, 2023 -

Suntrup Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Suntrup Nissan, we look forward to having you as one of our valued customers for many more years to come!

September 12, 2023

They are great and are helpful everytime I go in there. I can't wait until the construction is done. More

by GREENR8213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

September 12, 2023

Easy drop off and pick up. Good communication with video sent from technician on vehicle care. More

by COLE_C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Wolk
Report | Print
Sep 25, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 12, 2023

Easy check in, service provided as promised. Received status update and video along the way More

by BSWANGER00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Hutchinson
Report | Print
Sep 25, 2023 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 12, 2023

Very nice and friendly you get help right away and waiting room it’s clean More

by ADRISORMANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Report | Print
Sep 25, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

September 12, 2023

My experience was great! He always exceeds my expectations and if there is an issue he makes it right! More

by CRYSTALBARTLETT86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Pilgrim
Report | Print
Sep 25, 2023 -

Suntrup Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Suntrup Nissan, we look forward to having you as one of our valued customers for many more years to come!

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