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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews
Call Service Center (314) 275-0227

876 Reviews of Suntrup Nissan - Service Center

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October 04, 2023

Went in for schedule maintenance. Was given an estimated wait time of 1.5 to 2 hours, but was out in less than an hour. Amazing, considering how busy they were. More

by mcb805
Recommend Dealer
Yes
Employees Worked With
Doug Koch
Report | Print
October 04, 2023

This was our first time having our Atlas serviced and we have no complaints, thanks. More

by maryblight79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Koch
Report | Print
Oct 24, 2023 -

Suntrup Nissan responded

Thank you for choosing Suntrup Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 04, 2023

The fixed the issues and did it in a timely manner. The video inspection was very helpful. More

by LAWHITFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Suntrup Nissan responded

Thank you for choosing Suntrup Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 03, 2023

Service was quick. Was told I needed new air/cabin filters, but I had replaced them a few weeks before. More

by mmperez225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Suntrup Nissan responded

Thank you for choosing Suntrup Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 02, 2023

I trust Suntrup Nissan with my vehicle. They always keep you informed on the status of your vehicle. And if they find something else wrong they get your approval and go over everything. More

by elanese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Suntrup Nissan responded

Thanks for your feedback on your recent visit to Suntrup Nissan. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

October 02, 2023

Good experience. Unable able to diagnose a minor issue due to being booked. Also, did not honor free oil change coupon. The service department is working with me t More

by joe.mollish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Grimes
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October 02, 2023

Appreciated worker assistance to get my appointment scheduled and tech friendly and explained thoroughly what I should expect! More

by sievsm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who tech was
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September 29, 2023

Ryan was very professional and explained everything I needed to know. They fixed the key fob and had me on my way in less than 2 hours. More

by DEBSCRONAN.DC
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Suntrup Nissan responded

Thanks for your feedback on your recent visit to Suntrup Nissan. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

September 29, 2023

Liked the video inspection that was sent. Fast courteous service and was kept informed through text More

by doug.havelka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Hutchinson
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September 29, 2023

The text updates were very helpful. I had trouble getting an appointment but once scheduled it went smoothly More

by Geoff Nelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Suntrup Nissan responded

Thank you for choosing Suntrup Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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