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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews

876 Reviews of Suntrup Nissan - Service Center

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October 10, 2023

Great experience with service department. Scott didn't try to push additional services or costs and services were completed timely. More

by tonij2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Suntrup Nissan responded

Thank you for choosing Suntrup Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 09, 2023

Chris was very helpful and knowledgeable. He was a pleasure to work with. Thank you More

by CINDYKOSTIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
October 09, 2023

I trust Scott and Sunstrup, he’s always honest, courteous ,and patient..I have been dealing with Scott a long time. It’s nice to have someone you can talk to and trust.. More

by BESSIE2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Suntrup Nissan responded

Here at Suntrup Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 06, 2023

The customer service was awesome. and the car was inspected and repaired in record time. I would defiantly come back and recommend your dealership to others. More

by GLORIASCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Oct 24, 2023 -

Suntrup Nissan responded

Thank you for choosing Suntrup Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 06, 2023

I have trouble with your department that parks the cars. When I when to pick up my vehicle, the service arm of your team did not know where my keys were. More

by ROZBLOSSOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

My advisor David is amazing. He kept me updated every step of the way with my vehicle. More

by Shalisha.pate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Suntrup Nissan responded

Here at Suntrup Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 05, 2023

I came for a simple oil change but I received a quote that was outrageous. I had to go to the service manager to get another quote that was way below but not what I was use to paying. So I don’t know i More

by tim1433.tw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
October 05, 2023

I had an excellent sales experience with Will. He is knowledgeable and professional and I look forward to working with him again on my next lease More

by jabronicus
Recommend Dealer
Yes
Employees Worked With
Will Zibers
Oct 24, 2023 -

Suntrup Nissan responded

Here at Suntrup Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 05, 2023

Always professional and friendly. In my experience , they put the customer first without using any pressure tactics. More

by TEDHYLLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Oct 24, 2023 -

Suntrup Nissan responded

Here at Suntrup Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 04, 2023

Went in for an oil change & tire rotation; was sold on 4 new tires & still got charged $89 for the rotation. No complementary wash even after spending $1,600. Customer service at both Nissan & VW was lackin More

by Company Car
Recommend Dealer
Yes
Employees Worked With
Jason
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