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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews

876 Reviews of Suntrup Nissan - Service Center

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November 01, 2023

Didn’t get the multi point inspection as stated. Price for oil change was much higher than I was told when I called. Too high this time. More

by mk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
October 31, 2023

Excellent service from an incredibly knowledgeable and courtious staff. I couldn't have been more pleased with their service. I highly recommend them for all your purchasing and servicing needs. More

by jim.firestine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oz Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Dec 19, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

October 31, 2023

Excellent job from the appointment through the admission of the vehicle, follow up and finishing the work. All aspects were attended timely More

by ebellorinfont
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Suntrup Nissan responded

Thank you for your nice review. I will make sure to share this with the team. We look forward to seeing you again!

October 31, 2023

Very caring understanding helpful thanks for all you have done in the midst of my storm More

by TYWONWALLACE38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Dec 19, 2023 -

Suntrup Nissan responded

Thank you for your nice review. I will make sure to share this with the team. We look forward to seeing you again!

October 31, 2023

Very professional and nice to the customers. They try and accommodate each customer especially the elder. More

by Kay Winn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Dec 19, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

October 31, 2023

Danny was extremely helpful and I appreciated how much he was willing to assist me with my struggle to get my car serviced. Some of the other individuals that I spoke with upon checking in when I arrived did More

by CAROLANNWORTH33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Grimes
Dec 19, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

October 31, 2023

Service was fine. Drop off space is not the best situation to cramped and feels unsafe, lack of direction on what to do when you arrive. The sales staff conversations More

by epf1724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not recall his name but he did a fine job
October 31, 2023

David Riemer was very friendly and explained everything in detail. The wait was as expected and not too long. More

by DONNA2TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Suntrup Nissan responded

Thank you for your nice review. I will make sure to share this with the team. We look forward to seeing you again!

October 31, 2023

Customer Service could not have been more pleasant, Jeremy Hutchinson made me fill welcome when I first drove up. More

by teresadsmith512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Hutchinson
Dec 19, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

October 31, 2023

They identified the problem noise my home repair shop should have caught. fortunately I declined the $275 bid to reseal the rubberized windshield trim which was the source issue. A $6.99 tube from AutoZo More

by gfilmore366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

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