Suntrup Nissan - Service Center

They only reason I gave Nissan a 3 star was because of the great service of Ryan. He kept me updated with my vehicle. Sadly it took I believe 4 times for my van to be serviced before it was all done. T the great service of Ryan. He kept me updated with my vehicle. Sadly it took I believe 4 times for my van to be serviced before it was all done. The one time I had knocking on my van and it was because after the service was done there were items that were not tightened and that is not good. Not one time did the manager of service ever call me since I was having all these issues, but that does not surprise me as he was very rude to my husband when he brought my van back the 2nd or 3rd time. Also, I did ask to make sure all my washer fluid was topped off at the end and two days after picking up my van, the light went off that I did not have any washer fluid. More

Got on the problem quickly. But I don't think the fix actually fixed the problem. Will have to call to make another appointment. But I don't think the fix actually fixed the problem. Will have to call to make another appointment. More

Great service and always helpful when any issue comes up for our vehicle. Much appreciated for our vehicle. Much appreciated More

Christian made my appointment seamless. He greeted me immediately upon arrival, researched my service package and gave me a finish time estimate. Then service department delivered earlier t He greeted me immediately upon arrival, researched my service package and gave me a finish time estimate. Then service department delivered earlier than forecast. Christian is a great professional. More

Very happy with my choice of dealership to take my truck to for service needs to for service needs More

David helped a lot. I have nothing more to say to get to the 15. I have nothing more to say to get to the 15. More

Robert took care of all the issues to the best of his ability under the circumstances of back ordered items for my repair. Wouldn't hesitate asking for him to take care of my car again. ability under the circumstances of back ordered items for my repair. Wouldn't hesitate asking for him to take care of my car again. More

Work was done on time and to expectations. Staff was helpful and communicative thru the entire process Staff was helpful and communicative thru the entire process More

Everyone was awesome and kind did awesome job service department was Great from stat to finsh department was Great from stat to finsh More