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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews
Call Service Center (314) 275-0227

876 Reviews of Suntrup Nissan - Service Center

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November 29, 2023

The staff is always very friendly and helpful, and the service technicians are very quick at completing the repairs or necessary maintenance to my car. More

by s_helfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian, Doug Koch
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Dec 19, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

November 29, 2023

My son is 10hrs away at college. They took care of him and his car! The service team went above and beyond!! More

by colettewalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Williams
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Dec 19, 2023 -

Suntrup Nissan responded

Thank you for your nice review. I will make sure to share this with the team. We look forward to seeing you again!

November 29, 2023

Service associates were friendly however I waited almost an hour to have a tire placed onto my car. I was told they needed to free up a bay but I would have thought they could have used a simple floor jack More

by davidhood9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

November 29, 2023

Everyone was very courteous and professional. They answered any questions I may had regarding my vehicle.. More

by JEFFCorRIE24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

November 29, 2023

You didn’t adjust my tire pressures after rotating my tires. I feel like this is something fairly basic that I should not be worrying about after this service that I paid for. More

by Schottcharles97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doug Koch
Report | Print
November 28, 2023

Suntrup Volkswagen Service Center did an excellent job completing the work that needed to be done. More

by whmyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

November 28, 2023

In and out in 1 hour. That was great. I will be back again with both of my cars. More

by AKABOO1365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
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Dec 19, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

November 25, 2023

Everything went smoothly for us, staff was friendly and helpful, in spite of the ongoing construction. More

by byocco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

November 25, 2023

Only one issue. It took over an hour and a half for an oil change, and they still did not tighten the lug nuts on my wheel after checking my breaks. Thankfully I r More

by STLjosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

November 25, 2023

Jeremy was very informative and helped get the repair covered by my warranty. He was very responsive. More

by lcp1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in service
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Dec 19, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

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