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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews

876 Reviews of Suntrup Nissan - Service Center

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December 05, 2023

Thank you so very much for an awesome experience for oil change and wheel rotation only thing that could have made it better was a car wash More

by pastorphiljohn316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Dec 19, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

December 02, 2023

They are Courteous and thorough they keep you advised of their progress and send a video More

by NJCOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 19, 2023 -

Suntrup Nissan responded

Thank you for your nice review. I will make sure to share this with the team. We look forward to seeing you again!

December 02, 2023

This shop is friendly, cool, nice, clean place to take your vehicle and they stay involved with you, More

by K_KOO_LAIDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Suntrup Nissan responded

Thank you for your nice review. I will make sure to share this with the team. We look forward to seeing you again!

December 02, 2023

Everything went very well. The communication was great, and the service was completed in a time frame that met my expectation. More

by iweston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Draper
Dec 19, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

December 02, 2023

It was an awesome experience. Ryan was great and worked with me on price matching and had the car back quickly More

by michellebuol.monaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Suntrup Nissan responded

Thank you for your nice review. I will make sure to share this with the team. We look forward to seeing you again!

November 30, 2023

The service department at Suntrup is friendly and courteous. The work performed by the technician is always professionally done. More

by trixieracer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Suntrup Nissan responded

Thank you for your nice review. I will make sure to share this with the team. We look forward to seeing you again!

November 30, 2023

Great except for the long wait. I was told my truck would be ready in about an hour but I waited for two hours and fifteen minutes. More

by Harry Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Dec 19, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

November 30, 2023

Ryan was easy to do business with. Professional and courteous. Appreciate the transparency and effort. More

by mfarrell
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

November 29, 2023

They do great work and deliver when promised. I want improvement on appointments where you wait on your vehicle. Drop-off appointments are fine. More

by GREGFAYNE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oz Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Suntrup Nissan responded

Thank you for your nice review. I will make sure to share this with the team. We look forward to seeing you again!

November 29, 2023

The staff is always very friendly and helpful, and the service technicians are very quick at completing the repairs or necessary maintenance to my car. More

by s_helfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian, Doug Koch
Dec 19, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

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