Suntrup Nissan - Service Center

The service was great despite the confusion due to the reopening of the facility.. While we were in the waiting area (minus TV but extreme sun. I hope that there is a remedy for the windows. In Decembe reopening of the facility.. While we were in the waiting area (minus TV but extreme sun. I hope that there is a remedy for the windows. In December the sun was so bright that it interfered with reading the Kindle. An hour is a long time to stare at the four wall. I am sorry that I don't know the man's name that helped us when servicing our car, He was knowledgeable and equally important polite.. Next time I will be sure to check out his name. More

This visit was an excellent one! From the time I drove in Ian was extremely helpful as he checked me in. Everything with my leaking anti-freeze issue was repaired quickly and profess From the time I drove in Ian was extremely helpful as he checked me in. Everything with my leaking anti-freeze issue was repaired quickly and professionally. I was extremely impressed with the service department's speed of assessing the problem then making the necessary repairs. Ian kept me informed of all tests and checked items. All the repair work was covered by the warranty as well! More

The service department is awesome ! !!!!!!!! Ian Bobby and scott always take good care of the customer !!!!!!!! Ian Bobby and scott always take good care of the customer More

The service was superb, but the individual who I talked to to setup the appointment was not knowledgeable in the recommended service I needed for the vehicle mileage. to to setup the appointment was not knowledgeable in the recommended service I needed for the vehicle mileage. More

I received, as usual, prompt and courteous service during my visit. The communication concerning my vehicle was excellent, and I had a special issue with a key fob that my adviser, Robert Brown, was very hel my visit. The communication concerning my vehicle was excellent, and I had a special issue with a key fob that my adviser, Robert Brown, was very helpful in resolving. More

Good job one day service was easy quick and appreciated. Fixed my issue. Was satified. Fixed my issue. Was satified. More

I experienced a dead battery in my 2021 Rogue and after having it jumped by AAA I took it to Suntrup. Jeremy was very helpful in getting it fixed in a timely manner without cost. having it jumped by AAA I took it to Suntrup. Jeremy was very helpful in getting it fixed in a timely manner without cost. More

Service was done as scheduled. Service advisor kept in communication with me as work was being done and once complete. Service advisor kept in communication with me as work was being done and once complete. More

Everything went well. I got an oil change and a recall on my key. David Riemer was very helpful. I got an oil change and a recall on my key. David Riemer was very helpful. More

Hopefully, the construction will be completed soon. It’s a little confusing as to where to go for service. It’s a little confusing as to where to go for service. More