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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews

876 Reviews of Suntrup Nissan - Service Center

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December 26, 2023

David took care of my vehicle's issue promptly and efficiently. Everyone at the dealership was very courteous and helpful! More

by snschindler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Voege
Jan 15, 2024 -

Suntrup Nissan responded

Thanks for sharing your thoughts about your experience with Suntrup Nissan. We appreciate your business and hope to see you again soon!

December 25, 2023

Had a scheduled appointment. When I arrived for appointment I was told it would be 5 to 6 hours to get a simple oil change. I live 68 miles away and when scheduled service I wa More

by sschulte67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Riemer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Toppins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2023

Service was very good. people were very respectful. Seems to be very knowledgeable and honest. More

by nonna_02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Jan 15, 2024 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 23, 2023

Always the best service with Ryan. Also just bought a 2024 Frontier from Suntrup. Very nice people and very nice new facility More

by tank7478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ryan and our team, and we look forward to working with you again.

December 21, 2023

Thank you Scott for taking such great care of my VW Taos! I appreciate your willingness to answer my questions! More

by julietrj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Suntrup Nissan responded

Thanks for sharing your thoughts about your experience with Suntrup Nissan. We appreciate your business and hope to see you again soon!

December 21, 2023

Everyone was very kind and easy to work with. Service was very much improved from last visit. More

by deedeehawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Grimes
Jan 15, 2024 -

Suntrup Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 20, 2023

David Riemer was very professional and communicated well throughout service,I needed air and cabin filters which were added with no problems . More

by UMPIRMIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Suntrup Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 19, 2023

Exceptional service and care for my auto(s). Excellent communication from my service advisor and very efficient check out process. Really like the new facility. A+! More

by 300zx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

December 19, 2023

The new service area was great and the service technician Dave was professional... there was no surprises in the repair and the quote was spot on ...I was completely satisfied with the service and appreciate More

by John J Eimer Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Suntrup Nissan responded

Thank you for your nice review. I will make sure to share this with the team. We look forward to seeing you again!

December 19, 2023

I've been to different dealership's this may be the best! I like how Scott took his time to listen to my car problem. He made me feel like a valued customer. The technician Chris was also very helpful. He ga More

by Justin C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris the Technician
Jan 15, 2024 -

Suntrup Nissan responded

Thanks for your feedback on your recent visit to Suntrup Nissan. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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