877 Reviews of Suntrup Nissan - Service Center
Service was great, thank you. Being charged at check out even though I have a service contract that is already paid for in full. Irritating. Being charged at check out even though I have a service contract that is already paid for in full. Irritating. More
Great service, quick turnaround on non schwduled appointment. Follow up was timely without any surprises when we got the bill. appointment. Follow up was timely without any surprises when we got the bill. More
I had just been in for service Dec 20th and my coolant was low so I brought it to the dealership Fri, Jan 12. I didn't have an appt but they checked my car for leaks and filled my coolant and checked oth was low so I brought it to the dealership Fri, Jan 12. I didn't have an appt but they checked my car for leaks and filled my coolant and checked other fluids. I was only there about 30 minutes. More
My last man i worked with in the service department was good. But previous times I have been very disappointed since repairs were not accomplished. I had an intermittent camera that kept going out. I br good. But previous times I have been very disappointed since repairs were not accomplished. I had an intermittent camera that kept going out. I brought it in and showed them it was not working and made another appointment. When I brought it back in it was working again and they said if could leave it but if they did not find anything wrong then I would be charged. I said I already brought it in before and showed the service people it was not working. They said they would charge me if they did not find anything. I have broght it two times when it was not working and they make another appointment only to have to cancel because it starts working again. They would never take it in and work on it when it was not working. They always said i need to make an appointment again. Very disappointed. More
Made appointment at Suntrup VW. When my boyfriend went to drop it off they sent him to another building then back to the first building then to another room there. The service itse When my boyfriend went to drop it off they sent him to another building then back to the first building then to another room there. The service itself was fine. Oil change and found front brake pad low so I agreed to brake work. They were able to send me a link to pay online so my boyfriend could pick it up without having to pay himself since he was already there and I was home working with no vehicle. They sent him to 3 different places to pick it up. The final person said they would need to get valet to bring it up which was incorrect as it was already in the front lot. He got that person to give him the keys and was able to bring it home. More
No problems. The check-in was courteous. The service was quick. Overall, it was a good experience. The check-in was courteous. The service was quick. Overall, it was a good experience. More
Awesome job! Fast service great work communicated well and very nice. Will go back again. . Fast service great work communicated well and very nice. Will go back again. . More
very clean and quick with the service. Very nice staff, especially ryan thoele, he was very helpful and made sure that everything was done the way i wanted. Very nice staff, especially ryan thoele, he was very helpful and made sure that everything was done the way i wanted. More
Every one worked hard to help me. Only concern is the car was sold to me with the issue I came in for meaning a more through inspection before releasing the car to me could have saved Only concern is the car was sold to me with the issue I came in for meaning a more through inspection before releasing the car to me could have saved my headache More