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876 Reviews of Suntrup Nissan - Service Center
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Verified Customer
February 02, 2024
Suntrup was thorough with my inspection. And kept me informed throughout the process. They went above when we were looking for my warranty information. And kept me informed throughout the process. They went above when we were looking for my warranty information. More
by michelleromano
February 01, 2024
I was first sent an estimate that contained many unnecessary stuffs. After I detect and told some issues to a staff, he said I was wrong and confused. He didn't explain the details and changes of my unnecessary stuffs. After I detect and told some issues to a staff, he said I was wrong and confused. He didn't explain the details and changes of my car repairment until the repairment finished, and after I complained about it, he gave me a call and scolded me with very fast English. He knew I am a foreigner, and I suspect he intentionally do so. Overall, this experience was so unlucky and make me so depressed. I had to use my car as soon as possible, so I gave up talking with him and paid higher fees than I thought was right. There might be some confusion and misunderstanding between us, but I still believe his explanation was not enough. More
by hijiken1206
Employees Worked With
January 31, 2024
Always have a good experience when I come here. We will always use these guys. We will always use these guys. More
by solomander523
January 31, 2024
Guys very nice friendly helpful and explained everything to you good report thank you done to you good report thank you done More
by ROBYNRENEETRIMBLE
Employees Worked With
January 31, 2024
My service time was so long at this location, that I would be happy if they shortened their service time. would be happy if they shortened their service time. More
by HY
Employees Worked With
January 30, 2024
Last time in car done in 30 minutes this time was 2:15 minutes not sure why so much longer but in future would be helpful to get estimated wait so I can decide if I should wait or make other arrangements minutes not sure why so much longer but in future would be helpful to get estimated wait so I can decide if I should wait or make other arrangements More
by carolynfarrell16
Employees Worked With
Daniel Grimes
January 30, 2024
Everything was fine. They took care of all of my issues on my car quickly. I have brought my car in 4 times for oil changes and each change has been good and done quick They took care of all of my issues on my car quickly. I have brought my car in 4 times for oil changes and each change has been good and done quickly. More
by dlee25
Employees Worked With
January 30, 2024
Nice facility. Unfortunately a day with bad weather. Put some stress on getting work done. Unfortunately a day with bad weather. Put some stress on getting work done. More
by Lauren
Employees Worked With
