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876 Reviews of Suntrup Nissan - Service Center
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February 20, 2024
David was great! He was very informative and explained why the recommended services were needed. I appreciated his honesty, knowledge and patience despite the fact th He was very informative and explained why the recommended services were needed. I appreciated his honesty, knowledge and patience despite the fact that it was a very busy time of day. More
by rmueller713
Verified CustomerEmployees Worked With
February 17, 2024
Ok, here's the issue. You finished building the new service center but didn't tell me. I dropped the car off at the VW? place and then when I went to get the car I had t You finished building the new service center but didn't tell me. I dropped the car off at the VW? place and then when I went to get the car I had to go next door on a very cold day. When I managed to get over there I was initially charged $94. This was corrected and ultimately free. So that's fine. But tell your customers for the next year they need to go to the new place. More
by lori.kindler
Employees Worked With
Other Employees :
The cashier over at the new place was AWESOME. Apologies for not getting her name
February 17, 2024
Ryan Thoele very friendly and quick to wait on customers. Great communication and great service! A+ Great communication and great service! A+ More
by ron4710
Employees Worked With
February 17, 2024
They had to keep my car so they got me a rental to use. Thanks Thanks More
by kallen633
Employees Worked With
February 16, 2024
My vehicle had a nail in the driver back tire and the brakes were squeaking when I purchased my vehicle. Serviceman didn’t inform me when my vehicle was done with service before going to lunch brakes were squeaking when I purchased my vehicle. Serviceman didn’t inform me when my vehicle was done with service before going to lunch More
by chandacturner.2work
February 15, 2024
Dave worked to get tires expedited to the dealership when there was a warehouse shipping issue. Nice job. when there was a warehouse shipping issue. Nice job. More
by jhhussey
Employees Worked With
February 15, 2024
No complaints here! Thank you for taking care of my Pathfinder. Love having my seat warmer working again! Communication was great and turn around was quicker than expect Thank you for taking care of my Pathfinder. Love having my seat warmer working again! Communication was great and turn around was quicker than expected. More
by aMOREkozak
February 14, 2024
I would've given a 5star. One of the guys drove my Tahoe thru mud after the service was done and I had to pay $10 to get it cleaned off at the car wash. The new facility is re One of the guys drove my Tahoe thru mud after the service was done and I had to pay $10 to get it cleaned off at the car wash. The new facility is really nice and comfortable. I'd like to know the bonehead that drove my clean truck in the mud. xxxxxxx More
by bennybronco76
Employees Worked With
Doug Koch
February 14, 2024
So many Service Departments suck. Not Suntrup VW. They are honest and never, ever upcharge or perform work I don’t need. Not Suntrup VW. They are honest and never, ever upcharge or perform work I don’t need. More
by brook1
Employees Worked With
