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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews

876 Reviews of Suntrup Nissan - Service Center

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February 23, 2024

Quick acknowledgment, friendly staff. Service was quick. Liked the video they showed of car. Car was done in less time than anticipated. Nice new waiting area, could use some more chairs More

by ldrdrlarry
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Suntrup Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Suntrup Nissan are glad to have you as a customer.

February 23, 2024

My experience at Suntrup VW went smoothly. My car was finished before the time that was given to me. John in the Service Department was friendly, professional, and very helpful! More

by reeddebbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Apr 12, 2024 -

Suntrup Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you. Please do not hesitate to let us know. We are always happy to help!

February 22, 2024

Dave was really helpful and made the process easy. He showed me the new waiting area and was very responsive. More

by rmcquirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Suntrup Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 21, 2024

Fast and efficient workers that were knowledgeable about my vehicle and seemed happy to help. More

by Keno.ba
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Moore
Feb 21, 2024 -

Suntrup Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Suntrup Nissan.

February 21, 2024

Making an appointment online is very easy and convenient. Service was within a timely manner More

by mraftery0314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Feb 21, 2024 -

Suntrup Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Suntrup Nissan.

February 20, 2024

Great service, always kept informed of the status. The video link is very helpful also. More

by dhdolson
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Suntrup Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 20, 2024

Great service great people fix the problem thx for keeping me in the loop whit the services More

by spahic1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Suntrup Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Suntrup Nissan.

February 20, 2024

Ryan is absolutely amazing every time I come in! 5 stars isn’t enough!! Highly recommend! More

by ketcherside13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Suntrup Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Suntrup Nissan.

February 20, 2024

Having to bring a vehicle in for service twice in the first month of ownership is not good. More

by danderson0562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Riemer
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2024

They did a great job in the snow storm. I really appreciated getting into a warm car More

by Mbowles0211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Feb 21, 2024 -

Suntrup Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Suntrup Nissan.

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