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Suntrup Nissan - Service Center

St Louis, MO

4.5
877 Reviews
Call Service Center (314) 275-0227

877 Reviews of Suntrup Nissan - Service Center

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March 12, 2024

Even though I had an appointment, it took over three hours for a simple oil and filter change and tire rotation. That is too long. More

by SDRASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Suntrup Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you please do not hesitate to let us know. We are always happy to help!

March 11, 2024

In and out for a standard 70K mileage maintenance. Professional and honored the coupon they sent me online.. More

by elyseharris96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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May 09, 2024 -

Suntrup Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you please do not hesitate to let us know. We are always happy to help!

March 09, 2024

SCOTT IS EXCELLENT BOTH MY MOTHER AND I APPRECIATE HIS APPROACH, HE IS PROFESSIONAL, HAS A GOOD WAY OF EXPLAINING THINGS AND KEEPS YOU UPDATED WITH PROGRESS OF VEHICLE VIA TEXT OR IN PERSON WHILE WAITING More

by D. ELLIOTT KRIEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Suntrup Nissan responded

We are very happy to have provided you with such a positive experience here at Suntrup Nissan! We sincerely value your business and look forward to your next visit.

March 08, 2024

The handling of the recall was efficient and easy. The service rep was friendly and helpful. More

by marilynfoerster
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 08, 2024

Jeremy was very kind and I appreciated his customer service. I like the updating through texts, much easier. Good experience all around. More

by JMEYER8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Apr 12, 2024 -

Suntrup Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you. Please do not hesitate to let us know. We are always happy to help!

March 07, 2024

Extremely helpful customer service and support. They squared away my vehicle beyond my greatest expectation. More

by donnieherron99
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Burjoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Suntrup Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you. Please do not hesitate to let us know. We are always happy to help!

March 07, 2024

The newly remodeled service department and staff are excellent. My appointment was handled promptly. Ryan was professional and courteous. More

by ROBERTDUGGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 06, 2024

Scott is always so professional and kind to his customers. I really appreciate how he takes my concerns seriously and goes above and beyond to make sure everything is done correctly. More

by CGC611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Suntrup Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 06, 2024

The staff- especially Ryan was extremely accommodating for me and my kids. I love coming here for my services because I know the staff will go above and beyond! More

by sgoers55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Suntrup Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 06, 2024

I really like the video sent of the vehicle inspection. That is an "exceptional" feature of the service at this dealership. More

by jclancy1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Hutchinson
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