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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews
Call Service Center (314) 275-0227

876 Reviews of Suntrup Nissan - Service Center

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October 11, 2024

Took my used vehicle in for service. They found my problem and also something else when they test drove it. They fixed everything. I just bought this vehicle less than a month ago. Used More

by Jbaxley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah was my salesman, Christian. Moore, and I believe John
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Oct 11, 2024 -

Suntrup Nissan responded

Thanks for sharing your thoughts about your experience with Suntrup Nissan. We appreciate your business and hope to see you again soon!

May 24, 2024

Very disappointed with a recurring service issue that Suntrup is not willing to address without my paying multiple diagnostic fees. Shameful!! More

by linda.chambless.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus Finch
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May 22, 2024

Customer service is great, facilities are keep clean. The customer waiting area and the computer workstation are nice and welcoming. More

by anthony.s.huntley555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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Jun 17, 2024 -

Suntrup Nissan responded

Thanks for sharing your thoughts about your experience with Suntrup Nissan. The team appreciates your business and hope to see you again soon!

May 08, 2024

Christina at the service check in did a fabulous job. She was very friendly, quick, and helpful. She provided great customer service. More

by myra_fs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Nowicki
Report | Print
May 09, 2024 -

Suntrup Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Suntrup Nissan are glad to have you as a customer.

May 07, 2024

Excellent service. My wife waited for the vehicle and the work was done fast and with no issues. More

by MARIOJIMENEZS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Suntrup Nissan responded

Thank you so much for choosing Suntrup Nissan! Please let us know if we can be of any more assistance.

May 07, 2024

Fast friendly and informative service! job was done. Early car is running smooth. I was very pleased with my experience. . Thanks, Scott Kostecki. and Suntrup More

by mh.shy1.mh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 07, 2024

Got me in and out in about an hour. Loved the report of the inspection. Were helpful and did not push any expensive repairs, etc. More

by marie.piayai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Suntrup Nissan responded

Thanks for sharing about your experience with Suntrup Nissan. We appreciate your business and hope to see you again soon!

May 07, 2024

Dealership was very clean and tidy. Staff was very nice as well. I made a mistake on my appointment but Christina squeezed me in anyway. Will definitely return for service. More

by nickchilds19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Nowicki
Report | Print
May 09, 2024 -

Suntrup Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you please do not hesitate to let us know. We are always happy to help!

May 07, 2024

Very nice, pleasant, patient and was willing to help. Saved me a whole lot of money just through his willingness to help. More

by crystalblue83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Suntrup Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Crystal, please do not hesitate to let us know. We are always happy to help!

May 06, 2024

I appreciate Dave for his great and friendly response to my needs and going the extra mile to help. More

by barbskurat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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